TVB Gives Customers Anytime, Anywhere Entertainment with CyberSource Solutions
TVB Gives Customers Anytime, Anywhere Entertainment with CyberSource Solutions
PR60388
HONG KONG, May 5, 2015 /PRN=KYODO JBN/ --
- Television Broadcasts Limited (TVB) implements CyberSource's global payment
gateway and recurring billing system for its online payment services
- TVB to enable seamless customer checkout experience by consolidating one-time
and recurring payment processing on a single platform
CyberSource, a wholly-owned subsidiary of Visa Inc.(NYSE: V), and one of the
world's largest providers of eCommerce payment management services, today
announced a partnership with Television Broadcasts Limited (TVB), a leading
free-to-air TV broadcasters in Hong Kong and one of the largest commercial
Chinese program producers in the world. This agreement will allow TVB's
internet portal TVB.com to provide secure online payment acceptance services,
as they continue to grow their business by enabling customers to purchase
content from their web and mobile channels easily and safely.
Through this partnership, TVB.com will be able to leverage CyberSource's global
payment gateway services to process online payments from various card types
from multiple issuers, made on both web and mobile channels, with options for
recurring billing as well. To further streamline the checkout process, TVB.com
will also utilize CyberSource Secure Acceptance services to enable instant
checkout for returning customers.
Boasting one of the world's highest average Internet connection speeds, Hong
Kong's household broadband and mobile penetration rates are high at 85 percent
and 231 percent, respectively[1]. Merchants are increasingly looking to tap
into the eCommerce and mCommerce opportunity in Hong Kong.
As traditional television viewing behavior converges with new media platforms,
combined with high penetration of internet-connected devices, there is a
growing demand for television programs anywhere, anytime and on any device.
TVB.com hosts TVB program contents for round-the-clock entertainment and news
services, including web and mobile applications, such as myTV, TVB News and TVB
Finance, catering to diverse customer segments.
"We consistently strive to deliver the best customer experience, which plays a
vital role in driving our business growth. We trust that putting in place a
simple and seamless online payment services for our customers is the first key
step in facilitating our venture into the paid media world. With CyberSource's
solutions, we can accept varied modes of payments according to our viewers'
preferences, taking customer experience to the next level. We also see a huge
benefit in CyberSource's payment solutions, which enables us to customize
different packages to cater to our distinct customer segments," said Wayne Lam,
eCommerce Manager, TVB.
CyberSource's online payment solution provides TVB with access to secure
payment acceptance and comprehensive payment management services, via a single
connection. TVB will be able to process a wider spectrum of payment methods,
while extending its business to the digital media space.
"As a market that is steeped in technology, Hong Kong's eCommerce and mCommerce
market has immense growth potential. We are proud to work with TVB to build an
efficient and effective online payment environment. By ensuring a seamless and
secure end-to-end customer experience, we hope to help the company achieve its
business objectives of increasing customer retention, protecting its brand, and
ultimately expanding globally," said Poon Khye Wei, Regional Director, Greater
China and Korea, CyberSource.
[1] Hong Kong Commerce and Economic Development Bureau, Public Consultation on
2014 Digital 21 Strategy: Smarter Hong Kong, Smarter Living
(http://www.digital21.gov.hk/eng/relatedDoc/download/2014D21S-booklet.pdf ),
September 2013
About CyberSource
CyberSource, a wholly-owned subsidiary of Visa Inc., is a payment management
company. Over 400,000 businesses worldwide use CyberSource
(http://www.cybersource.com/en-APAC/ ) and Authorize.Net brand solutions to
process online payments, streamline fraud management, and simplify payment
security. The company is headquartered in Foster City, California and maintains
offices throughout the world, with regional headquarters in Singapore, Tokyo,
Miami/Sao Paulo and Reading, U.K. CyberSource operates in Europe under
agreement with Visa Europe. For more information, please visit
http://www.cybersource.com/asiapacific.
About Television Broadcasts Limited (TVB)
Television Broadcasts Limited (TVB) is the first wireless commercial television
station in Hong Kong. Headquartered in Hong Kong, TVB was established in 1967,
and provides round-the-clock entertainment channels and news service to over 7
million Hong Kong viewers, and operates an international licensing and
distribution business. Many of the programmes produced in Cantonese are dubbed
into Mandarin and other languages, and are distributed worldwide, including
Asia (covering Mainland China, Taiwan, Malaysia, Singapore), Australia, North
and South America, and Europe, accessible to over 300 million households.
Today, TVB has over 4,600 staff and artistes worldwide. Their internet portal
tvb.com is the official website of TVB and has been in operation since 2000. It
hosts TVB programme contents, available to viewers for catchup. The diverse
portfolio includes TVB News, TVB Finance and myTV on mobile and web platforms.
Visit http://corporate.tvb.com/ for more information.
Services provided by CyberSource Corporation or CyberSource International, Inc.
For media queries, please contact:
Felicia Ang
Ying Communications
+65 9113 9636
felicia.ang@yingcomms.com
SOURCE: CyberSource
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