BLR Airport Launches Self-Bag-Drop

PR76336

DORTMUND, Germany, November 16, 2018 /PRNewswire=KYODO JBN/ --

First airport in India introduces fully automated bag-drop system implemented

by Materna  

Just 45 seconds! This will be the time taken to complete your baggage check-in

at the Kempegowda International Airport, Bengaluru.

The Bangalore International Airport Limited - operator of the BLR Airport -

has, once more, raised the bar for passenger experience by deploying 16

fully-automated Self-Bag-Drop machines that will significantly accelerate the

baggage transaction and reduce check-in queues.

Self-Bag-Drops are already in use at other Indian Airports, but BLR Airport is

the first in the Country to introduce fully automated baggage drop-off systems.

Designed and installed by Materna IPS, the Air.Go fully-automated Self-Bag-Drop

machines would initially be available for passengers flying with Air Asia and

Spice Jet.

"Continuous improvement of passenger experience at the BLR Airport has always

been a priority for us and the introduction of the new Self-Bag-Drop is a

testimony to that. We're excited to be the first airport in the Country to

offer our passengers and airlines an unique technology that will ease the

process of air travel. Our goal is to use technology to improve the passenger

experience and to make airport operations more efficient," said Javed Malik,

COO, BIAL.

The process

The Self-Bag-Drop employs a two-step approach. A passenger will first print a

boarding pass and an eezee-tag (bag tag) at a self check-in kiosk. Once tagged,

the passenger will go to the bag drop machine, scan the boarding pass to

initiate the bag drop process. The bag will be measured, weighed, scanned and

automatically fed into the baggage handling system.  

As many as 32 brand new self check-in kiosks will be installed to print

boarding pass and baggage tags.

In case of an excess baggage, the passenger will be directed to a hybrid

counter to complete the check-in and payment.

With its new location in Bengaluru, Materna is laying the foundations for its

activities in the Indian market and for providing intensive support for its

customers here.

Known for its user-friendliness, the Air.Go kiosks fulfills the requirements

and augurs well for all airports. In cooperation with Danish designer Marcus

Pederson, Materna has adapted the solution with customised design elements

especially for this airport.

"India's airports are being confronted with growth of up to 25 percent right

now and have expansion plans to match. However, above all, they have to make

the best possible use of their existing infrastructure as extensions and new

buildings take too long. The self-service project at Kempegowda International

Airport, Bengaluru one of the most modern and attractive airports in India, is

the first of its kind in the whole of India. We look forward immensely to

improving the passenger experience and to mastering the challenges in this

exciting growth market with established solutions together with our customers,"

Shibu Mathews, Head of Materna in India, explains.

For a photo please click here:  

https://www.materna-ips.com/blr-airport-launches-self-bag-drop/

For more information, please contact:

Materna Information & Communications SE

Corporate Communications

Kerstin Krüger

Phone: +49 231 5599-437

Email: Kerstin.Krueger@Materna.de

http://www.materna-ips.com

SOURCE: Materna Information & Communications SE