EdgeVerve Launches CollectEdge to Help Banks Redefine Collection Predictability and Customer Experience Using AI

PR78213

SAN FRANCISCO, April 8, 2019 /PRNewswire=KYODO JBN/ --

- Citizens Bank leverages CollectEdge to modernize its collection processes and

ensure better risk segmentation  

    EdgeVerve Systems(https://www.edgeverve.com/), a subsidiary of Infosys    

(NYSE: INFY)(https://www.infosys.com/), today announced the launch of

CollectEdge at LendIt Fintech USA 2019. CollectEdge is an Artificial

Intelligence powered product designed to help lending organizations reduce

delinquency rates, boost recoveries, improve operational efficiencies and

enhance customer experience.

    Logo: https://mma.prnewswire.com/media/847965/EdgeVerve_Infosys_Logo.jpg

    With native AI and advanced machine learning capabilities, CollectEdge (

https://www.edgeverve.com/collectedge/?cmpid=PressRelease_CollectEdge_80419&source=Digital&subsource=PressRelease)

redefines collections by improving the accuracy of risk segmentation models and

appropriate collection strategies. An over the top data driven application,

CollectEdge generates accurate predictions and suggestions to help automate

decision making and alleviate bottlenecks in business processes. Some of the

benefits offered by CollectEdge are reduced charge-offs, real-time decision

making and optimized collections outreach, resulting in tangible business

outcomes.

    Julie Signorille, Executive Vice President and Consumer Banking Chief

Operating Officer, Citizens Bank, said, "Citizens Bank makes continuous

investments in innovation to improve end-to-end customer experience, from

origination to servicing and collections. In partnership with EdgeVerve

Systems, we are modernizing our collection processes with real-time insights

into delinquency rates, better risk segmentations and customized contact &

calling strategies."

    Atul Soneja, Senior Vice President and Global Head – EdgeVerve and NIA,

said, "CollectEdge brings true digital disruption to the collections function

by balancing risk mitigation and enhancing customer experience. Harnessing the

power of 'explainable AI', CollectEdge is a plug and play product that makes

the adoption of artificial intelligence easy for the lender and offers faster

time to value. I am confident that the product will reduce provision

liabilities and also enhance the customer experience."

    About EdgeVerve Systems Ltd.

    EdgeVerve Systems, a wholly owned subsidiary of Infosys, develops

innovative software products and offers them on premise or as cloud-hosted

business platforms. Our products help businesses develop deeper connections

with stakeholders, power continuous innovation and accelerate growth in the

digital world. We power our clients' growth in rapidly evolving areas like

banking, interactive commerce, distributive trade, customer service and

enterprise buying and help them navigate their digital journey with our AI

enabled Automation and Business Solutions.

    At EdgeVerve, we are making constant strides towards transforming

enterprises by providing AI enabled Business Applications, leveraging the

Infosys Nia™ Platform with capabilities across the Automation continuum. Today

EdgeVerve products are used by global corporations across financial services,

insurance, retail and CPG, life sciences, manufacturing and telecom.

    Finacle, our industry–leading digital banking solution suite is the choice

of financial institutions across 100 countries to service more than a billion

consumers and 1.3 billion accounts.

    To know more, visit www.edgeverve.com

    About Infosys

    Infosys is a global leader in next-generation digital services and

consulting. We enable clients in 45 countries to navigate their digital

transformation. With over three decades of experience in managing the systems

and workings of global enterprises, we expertly steer our clients through their

digital journey. We do it by enabling the enterprise with an AI-powered core

that helps prioritize the execution of change. We also empower the business

with agile digital at scale to deliver unprecedented levels of performance and

customer delight. Our always-on learning agenda drives their continuous

improvement through building and transferring digital skills, expertise, and

ideas from our innovation ecosystem.

    Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your

enterprise navigate your next.

    Safe Harbor

    Certain statements mentioned in this release concerning our future growth

prospects are forward-looking statements regarding our future business

expectations intended to qualify for the 'safe harbor' under the Private

Securities Litigation Reform Act of 1995, which involve a number of risks and

uncertainties that could cause actual results to differ materially from those

in such forward-looking statements. The risks and uncertainties relating to

these statements include, but are not limited to, risks and uncertainties

regarding fluctuations in earnings, fluctuations in foreign exchange rates, our

ability to manage growth, intense competition in IT services including those

factors which may affect our cost advantage, wage increases in India, our

ability to attract and retain highly skilled professionals, time and cost

overruns on fixed-price, fixed-time frame contracts, client concentration,

restrictions on immigration, industry segment concentration, our ability to

manage our international operations, reduced demand for technology in our key

focus areas, disruptions in telecommunication networks or system failures, our

ability to successfully complete and integrate potential acquisitions,

liability for damages on our service contracts, the success of the companies in

which Infosys has made strategic investments, withdrawal or expiration of

governmental fiscal incentives, political instability and regional conflicts,

legal restrictions on raising capital or acquiring companies outside India, and

unauthorized use of our intellectual property and general economic conditions

affecting our industry. Additional risks that could affect our future operating

results are more fully described in our United States Securities and Exchange

Commission filings including our Annual Report on Form 20-F for the fiscal year

ended March 31, 2018. These filings are available at www.sec.gov. Infosys may,

from time to time, make additional written and oral forward-looking statements,

including statements contained in the company's filings with the Securities and

Exchange Commission and our reports to shareholders. The company does not

undertake to update any forward-looking statements that may be made from time

to time by or on behalf of the company unless it is required by law.

   Source: Infosys