PR83252

HAIKOU, China, March 11, 2020 /Xinhua=KYODO JBN/ --

2020 is the opening year for Hainan, China's largest free trade zone to enter

the construction of free trade port. In order to open all the necessary channels

for global investors to contact Hainan Free Trade Port and provide global investors

with better, more tailored and convenient services, the Hainan Provincial Bureau of

International Economic Development (IEDB) launched a service hotline 4008-413-413

for global investors, which has been put into trial operation from March 9.

During the trial operation of the hotline, it mainly answered the questions of

Hainan free trade port policy, industry investment opportunities, investment

location selection, how to make profits, and the conditions for enterprises to

enjoy government subsidies. The hotline service is opened for 24 hours a day.

The customer service is available from 8:00 to 12:00 and 14:30 to 18:00

(Beijing time) from Monday to Friday, message consultation available for the

rest of the time. The hotline provides Chinese and English language services in

the trail operation, more languages services will be provided in the coming

future, including French, Japanese, and German.

From 8:00 to 18:00 on the first day of hotline , it received calls from a

number of investors and institutions from the foreign countries like Singapore,

the United States and the Netherlands, as well as from cities, such as Hong

Kong and Beijing. Han Shengjian, director of Hainan International Economic

Development Bureau, said, "Global investors are looking for some new business

opportunities in Hainan, the purpose of establishing this hotline is to meet

the request of global investors to answer their questions."

In addition, Han Shengjian said that IED will provide a one-stop service

platform, establish a "corporate waiter" system -- a dedicated person to be

responsible for the "one to one" full-process service. They will also work

together with other departments and municipalities, and county industrial parks

to provide professional services to investors, coordinate and solve difficulties

encountered in the implementation of enterprise projects. "We are looking forward

to calls from all investors and we will spare no effort to help you," he added.

Source: Hainan Provincial Bureau of International Economic Development