Lazada's LazMall Unveils New Features Empowering Brand Partners With Enhanced Consumer Experience and Engagement

Lazada Group

 

Lazada’s LazMall unveils new features, including a new visual.

 

Lazada's LazMall Unveils New Features Empowering Brand Partners With Enhanced Consumer Experience and Engagement, Ahead of Annual 9.9 Shopping Festival

 

PR85344

 

SINGAPORE,Sept. 1,2020/PRNewswire=KYODO JBN/--

 

LazMall, Southeast Asia's largest online mall, directly connects brands,

retailers and authorised distributors with  over 70 million unique consumers on

the platform

 

 

In conjunction with LazMall's second anniversary celebration, Lazada today

unveiled a refreshed brand look and introduced four new features to its leading

premium brand platform, on top of the region's first compensation policy to

guarantee product authenticity.

 

Logo - https://photos.prnasia.com/prnh/20200831/2903318-1LOGO

 

The new LazMall visual accentuates its signature red and black hues, and the

new features will elevate consumer shopping experiences and strengthen the

end-to-end customer journey for brands, helping them to find new growth in an

increasingly digital-first world.

 

Photo - https://photos.prnasia.com/prnh/20200901/2903318-1 

 

In addition, the refreshed LazMall offers brands increased visibility, traffic,

and quality leads that map the right target audience to brands. On top of

effectively reaching the right target audience, access to value-added marketing

solutions and data insights will further help drive traffic and brand growth.

Brands will also be able to leverage Lazada's logistics infrastructure and

fulfilment capabilities to improve the overall customer journey on LazMall,

both during regular business periods as well as mega campaigns such as 9.9.

 

"LazMall plays a key role in Lazada's overall business strategy as local and

international brands look to advance their presence and growth through an

omnichannel approach in Southeast Asia. More than 80% of Forbes' Most Valuable

Consumer Brands[1] are on LazMall because we are constantly investing in key

infrastructure services and user experience to support and complement our brand

partners. By strengthening the consumer online commerce journey, we provide

brands with more avenues to diversify and increase their consumer touchpoints,"

said Jessica Liu, Co-President and Regional Head of Commercial, Lazada Group.

 

LazMall provides brands with a robust eCommerce solution that allows new brands

to open their Lazada store more conveniently. Brands can also integrate their

loyalty programme into our platform and leverage Lazada's proprietary

technology infrastructure for search, recommendations and LazLive livestreaming

– which collectively bring about an unmatched shopping experience.

 

Currently, LazMall shoppers gain first access to exclusive launches from many

top brands, as well as Brand Mega Offers that provide daily attractive discount

promotions by LazMall retailers. To step up its brand promise, four new

features that will be introduced on the platform are:

 

1.Beat the Price: Deal-seekers can discover market-beating prices on a daily

assortment of top-selling products;

2.Brands for You: Shoppers can enjoy a customised set of recommended brands

based on user interest and recent interactions with the LazMall channel;

3.Brand Directory: Consumers can access and navigate a comprehensive directory

of all brands across categories to seamlessly find the brands they love; and

4.Follow Button Feature: The LazMall channel now comes with a 'follow' button

to increase engagements and improve adhesion for consumers to subscribe to and

get access to the latest updates on deals and offers.

 

Since LazMall's inception in 2018, the largest virtual mall in Southeast Asia

has grown more than nine-fold, including department stores and shopping malls.

In 2020 Q2, the total number of brands who have come on LazMall more than

doubled year-on-year, and the LazMall quarterly orders saw more than 3x

increase year-on-year.

 

Popular and reputable brands that have joined Lazada's B2C virtual mall include

30 tenants from Singapore's Marina Square and 40 tenants from Thailand's Siam

Center. Brands such as Coach, Himalaya, Miniso, Kiehl's, Starbucks and Under

Armour that onboarded in the last six months will also participate in their

first 9.9 mega campaign.

 

With over 18,000 brands, LazMall is committed to product authenticity and

pioneering the region's first bold compensation policy[2] - offering up to 5x

return in Thailand and Malaysia, and 2x return in Singapore, Vietnam,

Indonesia, and the Philippines for purchases proven to be non-authentic. This

is on top of a 15 days hassle-free return policy, guaranteeing 100% authentic

quality products with specially curated attractive promotions and discounts in

all markets.

 

Furthermore, Lazada has been co-curating Super Brand Day (SBD) events with

top-rated brands since the successful launch of its first SBD with MAC

Cosmetics in 2018. These exclusive 24-hour shopping events leverage Lazada's

technology to customise seamless Shoppertainment experiences that enable brands

to reach a wider audience through such meaningful approaches.

 

In the lead up to Lazada's 9.9 shopping festival, shoppers can look forward to

the biggest showcase of brand deals during Lazada's 9.9 LazMall Big Brands

Sale. An engaging line up of Shoppertainment initiatives such as in-app

livestream shows, awaits shoppers, who can also score the best deals through

rewards and vouchers that can be redeemed with the coins accumulated when

playing LazGames.

 

[1]As of 1 July 2020; Based on Forbes' 2020 Most Valuable Brands List.

[2]Terms and conditions apply.

 

About Lazada Group

 

Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast

Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines,

Singapore, Thailand and Vietnam through commerce and technology. With the

largest logistics and payments networks in the region, Lazada is a part of our

consumers' daily lives in the region and we aim to serve 300 million shoppers

by 2030. Since 2016, Lazada has been the Southeast Asia flagship platform of

Alibaba Group powered by its world-class technology infrastructure.

 

Media Contacts:

 

WE Communications on behalf of Lazada Group

WE-Lazada@we-worldwide.com

 

SOURCE:  Lazada Group

 

Image Attachments Links:

 

   Link: http://asianetnews.net/view-attachment?attach-id=370278 

 

   Caption: Lazada’s LazMall unveils new features, including a new visual.

 

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