AsiaNet 89193

WARREN, N.J. and BANGALORE, India, April 26, 2021 /PRNewswire=KYODO JBN/ --

    - UPC Insurance to provide enhanced customer experience through SaaS-based

core systems and its new flagship InsurTech company, Skyway Technologies

    Mindtree [https://www.mindtree.com/], a leading digital transformation and

technology services company, has partnered with Duck Creek

[https://www.duckcreek.com/] to improve customer experience for UPC Insurance

customers through the implementation of SaaS-based core systems. This includes

policy, billing, claims, data insights, and insurance technology solutions as

well as the consolidation of multiple applications on a single integrated

platform, made possible with Duck Creek OnDemand, the provider's SaaS solution

for the property and casualty (P&C) insurance industry.

    UPC Insurance [https://www.upcinsurance.com/] is a premier specialty

underwriter of catastrophe exposed property insurance in the coastal U.S. for

personal and commercial properties. With heightening customer expectations

around fast and convenient processing of claims, UPC Insurance has successfully

modernized its IT systems so that they can improve operational efficiencies and

process claims in a matter of minutes instead of hours.  

    "Our partnership with Mindtree and Duck Creek has led to the launch of our

latest company, Skyway Technologies. Skyway.com will offer Direct-to-Consumer

personal lines homeowners' products, allowing for a true multi-channel

experience for UPC customers" said Chris Griffith, President of Skyway

Technologies and CIO of UPC Insurance. "By accelerating our digital

transformation efforts, with help from experienced partners like Mindtree and

Duck Creek, we are able to adapt more quickly and bring innovation to our

customers along the coast."

    Digitally-enabled, UPC Insurance provides customers with faster intake of

first notice of loss (FNOL), touchless claims handling, enhanced payment

capabilities including digital payments, and improved customer service on its

self-service channels. Additionally, new product launches and product updates

can now happen in weeks vs. months. Leveraging analytics across the

organization, UPC Insurance can take an insights-driven approach to optimizing

customer experiences, gaining competitive advantage.

    "We applaud UPC Insurance for taking bold new initiatives to become the

premier carrier of catastrophe insurance in the U.S. and modernizing its core

systems to achieve its digital transformation objectives," said Venu Lambu,

Executive Director and President, Global Markets, Mindtree. "Together with Duck

Creek, we are able to ensure on-time, on-budget delivery of solutions –

allowing UPC Insurance to deploy new products at the speed of business, and to

provide its customers with an improved digital experience."

    "This digital transformation represents a significant step forward for UPC,

and is yet another signal that evergreen SaaS technologies are the new standard

in P&C insurance," said Matt Foster, COO of Duck Creek Technologies. "Duck

Creek OnDemand will let UPC focus on offering the new products and customer

experiences its policyholders expect – while our team provides all the

services, support, and computing resources it needs to forge ahead in an

increasingly competitive marketplace. Together with Mindtree, we are proud to

congratulate UPC on this important milestone in its continued growth and

success."

    About Mindtree

    Mindtree (NSE: MINDTREE) is a global technology consulting and services

company, helping enterprises marry scale with agility to achieve competitive

advantage. "Born digital," in 1999 and now a Larsen & Toubro Group Company,

Mindtree applies its deep domain knowledge to 270 enterprise client engagements

to break down silos, make sense of digital complexity and bring new initiatives

to market faster. We enable IT to move at the speed of business, leveraging

emerging technologies and the efficiencies of Continuous Delivery to spur

business innovation. Operating in 24 countries across the world, we're

consistently regarded as one of the best places to work, embodied every day by

our winning culture made up of over 23,800 entrepreneurial, collaborative and

dedicated "Mindtree Minds."

    To learn more about us, visit www.mindtree.com or follow us @Mindtree.

    About Duck Creek Technologies

    Duck Creek Technologies (NASDAQ: DCT) is a leading provider of core system

solutions to the P&C and General insurance industry. By accessing Duck Creek

OnDemand

[https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.duckcreek

.com%2Fproduct%2Fduck-creek-ondemand%2F&esheet=52389528&newsitemid=2021030200615

4&lan=en-US&anchor=Duck+Creek+OnDemand&index=7&md5=ab641ae4bb33516fd5d9896f52f9a

359], the company's enterprise Software-as-a-Service solution, insurance

carriers are able to navigate uncertainty and capture market opportunities

faster than their competitors. Duck Creek's functionally-rich solutions are

available on a standalone basis or as a full suite

[https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.duckcreek

.com%2Fproduct%2Fduck-creek-suite%2F&esheet=52389528&newsitemid=20210302006154&l

an=en-US&anchor=full+suite&index=8&md5=1474f8242c850ed161e7817adaf78ee8], and

all are available via Duck Creek OnDemand. For more information, visit

www.duckcreek.com.

    About UPC Insurance

    Founded in 1999, UPC Insurance is an insurance holding company that

sources, writes and services personal and commercial residential property and

casualty insurance policies using a group of wholly owned insurance

subsidiaries through a variety of distribution channels. The Company currently

writes policies in Connecticut, Florida, Georgia, Louisiana, Massachusetts, New

Jersey, New York, North Carolina, Rhode Island, South Carolina and Texas. From

its headquarters in St. Petersburg, UPC Insurance's team of dedicated

professionals manages a completely integrated insurance company, including

sales, underwriting, customer service and claims.

   For more information, contact: media@mindtree.com

Source:  Mindtree

Logo: https://mma.prnewswire.com/media/1004066/Mindtree_Logo.jpg