Kantar identifies what sustainability means to Asian consumers and how brands should respond
PR90697
SINGAPORE, July 19, 2021 /PRNewswire=KYODO JBN/ --
Kantar, the world's leading data-driven analytics and brand consulting company
today releases preliminary findings from a new study exploring what
sustainability means to Asian consumers. Kantar's Asia Sustainability
Foundational Study interviewed almost 10,000 consumers across nine countries in
the region to understand their concerns and priorities. Key findings from the
report include:
-Less than half of Asian consumers are engaged or active with sustainability
issues
-19% consider themselves to be active on sustainability issues will 30%
consider themselves engaged with sustainability issues
-31% say they are laggards on sustainability issues while 19% are sceptical.
-The top three concerns of Asian consumers are specific environmental issues:
-Water pollution (e.g. from pesticides and oil spills)
-Extreme weather events (flooding, hurricanes, forest fires, drought)
-Air pollution
-58% of consumers will invest time and money to support responsible companies
-53% of consumers have stopped buying products and services that have a
negative impact on the environment and society
-58% of consumers reported they are personally affected by environmental
problems.
The study, premiered in a webinar
(https://event.on24.com/eventRegistration/EventLobbyServlet?target=reg20.jsp&ref
errer=&eventid=3256361&sessionid=1&key=C934F675CE0E63449116B1528451EA28®Tag=&V2=
false&sourcepage=register) last week, also measures the three factors
persistently undermining sustainable consumer behaviour: Cost, Comfort and
Convenience, creating a 'Value-Action-Gap' in the region. The research
additionally introduces Kantar's Sustainability Framework to build a
consumer-centric strategy for success. This leverages a 'Sword and Shield'
approach to better understand how brands in different categories can
responsibly navigate sustainability issues by identifying where to focus their
attention, how to localise their brand purpose to address local consumer
tensions, and how to innovate to overcome the value-action-gap.
Summarising the findings, Kantar's Trezelene Chan, Head of Sustainable
Transformation Practice, Singapore commented, "Asia's stage of growth and the
fact that it houses some of the world's most innovative companies gives it huge
potential to create commercial value and address environmental and social
issues. Consumers are looking for brands that have social and environmental
purpose, so from a marketing standpoint, purpose is imperative, and
sustainability is driving consumer choice. Our research illustrates the
importance of taking a local approach to sustainability issues. While a company
purpose should be a global constant, translating that into action needs to take
into consideration the tensions that exist in each market. For the first time,
thanks to this study, which is the largest of its kind, we are able to identify
which sustainability issues consumers care about most in each country, and how
that should translate in to action depending on consumer category."
Kantar's Asia Sustainability Foundational Study 2021, covering nine markets
(Singapore, Malaysia, Philippines, Thailand, Indonesia, Vietnam, India, Japan,
and South Korea), provides the latest findings to help brands uncover what
matters to Asians and therefore where to play to help your organisation
navigate the sustainable journey. More information on the report and an
on-demand version of the webinar can be found at
https://www.kantar.com/campaigns/apac-foundational-study.
About the study
Kantar's Asia Sustainability Foundational Study 2021, covering nine markets,
provides the latest findings to help brands uncover what matters to Asians and
therefore where to play to help your organisation navigates the sustainable
journey. More information on the report and an on-demand version of the webinar
can be found at https://www.kantar.com/campaigns/apac-foundational-study
About Kantar
Kantar is the world's leading evidence-based insights and consulting company.
We have a complete, unique and rounded understanding of how people think, feel
and act; globally and locally in over 90 markets. By combining the deep
expertise of our people, our data resources and benchmarks, our innovative
analytics and technology, we help our clients understand people and inspire
growth.
SOURCE: Kantar
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