PR91111

SEOUL, South Korea, Aug. 12, 2021 /PRNewswire=KYODO JBN/ --

-- Real-time insights from Cloudera's data platform allow LG Uplus to

strengthen its 5G market leadership position and drive deeper digital

transformation initiatives

Cloudera, Inc., (NYSE: CLDR) (https://c212.net/c/link/?t=0&l=en&o=3256361-1&h=978130177&u=http%3A%2F%2Fwww.cloudera.com%2F&a=Cloudera%2C+Inc.),

the enterprise data cloud company, today announced that LG Uplus has chosen

Cloudera's data platform for improving its 5G network service quality and

optimizing the customer experience. With Cloudera, LG Uplus is empowered to

leverage the actionable intelligence and insights generated from the data to

support its digital transformation initiatives and future proof its journey to

the cloud.

Logo - https://mma.prnewswire.com/media/495570/Cloudera_Logo.jpg

As one of the first telecommunication providers to commercialize 5G services,

LG Uplus has been focused on bringing innovative services to its customers and

enhancing the work efficiency of network workers since 2019. With Cloudera's

data platform as its foundation, LG Uplus established the Network Real-time

Analytic Platform (NRAP), which includes the necessary infrastructure to

collect and analyze large-scale big data in real-time, from mobile devices to

the service equipment of the telecommunication company.

The NRAP improves data utilization and analysis accuracy by providing data lake

and data warehouse capabilities that include the processing and transmission of

terabytes of data within a few seconds to the integrated Network Management

System (NMS). With the real-time data processing capability of NRAP, LG Uplus

has been able to achieve business benefits such as improving the customer

center's customer quality response time and pushing the service-based network

quality monitoring level to near real-time, thereby improving customer

satisfaction and reducing the overall amount of fieldwork. With an integrated

platform that supports real-time quality monitoring and analysis of network

services, LG Uplus collects and categorizes data by type and monitors it on a

single dashboard to reduce overall network operation costs and improve work

efficiency.

Rolled out as a pilot at the time when 5G services first went commercial, the

NRAP now manages hundreds of types and hundreds of terabytes of data generated

daily from telecommunication network services, enabling LG Uplus to gain

meaningful insights from the data and manage services for a total of 20 million

users in South Korea. Using the NRAP, LG Uplus continues to power the

next-generation network operating system and secure data competitiveness to

support digital transformation in response to the post-COVID19 era that LG

Group is actively promoting.

Jin-Soo Jang, Manager of the NMS Development team at LG Uplus said, "LG Uplus

was the first of its kind to launch a worldwide 5G network and has provided

innovative services meeting the ever-changing needs of customers. By leveraging

on data analytics, the NRAP has helped us to quickly respond to customer

service quality issues while reducing the duplications in our operations. This

has improved our work efficiencies, and sharpened LG Corporation's competitive

advantage in our path toward digital transformation."

Hyoung-Jun Kang, Country Manager of Cloudera Korea said, "Telecommunication

providers are some of the largest aggregators of data and have access to a

variety of data sources. To make the most of the increased volume, variety and

complexity of data and gain the enterprise data insights that drive business

value, telecommunication providers need to be able to handle any data, anywhere

from the edge to AI. With Cloudera as the backbone of the NRAP, we are

committed to supporting LG Uplus as it embraces a digital transformation

journey that's underpinned by data management and analytics initiatives."

Additional Resources

    -- For more information about Cloudera's Telecommunications Solutions,

       please visit: https://www.cloudera.com/solutions/telecommunications.html

    -- Download our eBook on Top 5 data & analytics use cases for Telcos (https://c212.net/c/link/?t=0&l=en&o=3256361-1&h=1288035244&u=https%3A%2F%2Fwww.cloudera.com%2Fcontent%2Fdam%2Fwww%2Fmarketing%2Fresources%2Febooks%2Ftop5-usecases-for-telcos.pdf.landing.html&a=Top+5+data+%26+analytics+use+cases+for+Telcos)

    -- For more information on Cloudera Data Platform, see Cloudera Data

       Platform (https://c212.net/c/link/?t=0&l=en&o=3256361-1&h=634134906&u=https%3A%2F%2Fwww.cloudera.com%2Fproducts%2Fcloudera-data-platform.html&a=Cloudera+Data+Platform)

    -- Whitepaper: Power Your Business with an Enterprise Data Cloud (https://c212.net/c/link/?t=0&l=en&o=3256361-1&h=324472268&u=https%3A%2F%2Fwww.cloudera.com%2Fcampaign%2Fcloudera-enterprise-data-cloud-wp.html&a=Power+Your+Business+with+an+Enterprise+Data+Cloud)

About Cloudera

At Cloudera, we believe that data can make what is impossible today, possible

tomorrow. We empower people to transform complex data into clear and actionable

insights. Cloudera delivers an enterprise data cloud for any data, anywhere,

from the Edge to AI. Powered by the relentless innovation of the open source

community, Cloudera advances digital transformation for the world's largest

enterprises. Learn more at Cloudera.com (https://c212.net/c/link/?t=0&l=en&o=3256361-1&h=855172053&u=https%3A%2F%2Fwww.cloudera.com%2F&a=Cloudera.com).

Cloudera and associated marks are trademarks or registered trademarks of

Cloudera, Inc. All other company and product names may be trademarks of their

respective owners.

SOURCE Cloudera, Inc.

CONTACT:  Hui Ting Ong, press@cloudera.com