Everise bets big in Asia
PR91523
SINGAPORE, Sept. 8, 2021 /PRNewswire=KYODO JBN/ --
Everise announces plans to launch a Digital Innovation Hub in Singapore and add
700 jobs in Malaysia, Japan, and Singapore by the end of the year
Everise, a US-based global customer experience company, announces plans to open
a Digital CX Innovation Center in Singapore. Along with focused investments in
Malaysia and Japan, Everise plans to add a total of 700 jobs by the end of the
year.
Everise has experienced strong revenue CAGR growth of 33% over the last 3 years
and will employ 15,000 people globally in 7 countries by the end of 2021.
Everise previously operated in Malaysia and Japan in a joint-venture, but
Everise exited the joint-venture on August 26, 2021 to drive the business
itself.
Everise has already recruited 300 native Asian language speakers in Kuala
Lumpur and Japan to support its multinational technology clients, and this will
grow to 600 by the end of the year. In Japan, Everise is pioneering the
work-at-home as a service model.
In Singapore, Everise will establish a Digital CX Innovation Center, for
high-growth companies in the Southeast Asian region, as well as to service its
US-based clients that wish to economically scale omnichannel customer
experiences in Asia. For example, using Everise's proprietary exage™
(https://weareeverise.com/exage/ecosystem/) technology ecosystem, Everise can
pair its integrated Automation and Artificial Intelligence solutions with
hybrid customer support services to deliver an agile solution that optimizes
both people and technology to deliver customer experiences.
"Over the past three years we have seen the opportunity to expand our services
in Asia. Companies that are rapidly growing and new market entrants have demand
to deliver innovative, multilingual brand experiences," says Everise founder
and CEO, Sudhir Agarwal
(https://weareeverise.com/our-leadership/sudhir-agarwal/). "We also intend to
open a first-of-its-kind center for innovation for our regional clients in
Singapore in the last quarter of 2021."
Singapore is a greenfield project, and the company plans to employ 100
Singaporeans by the end of the year and 400 by the end of 2022.
Over the past two years, Everise has received a great deal of peer recognition
(https://medium.com/everise/peers-agree-everises-culture-and-technology-are-awar
d-worthy-158d22bf30b3) in the form of multiple awards lauding their technology,
people-first culture, and business management strategy. Founder and CEO Sudhir
Agarwal has been named Executive of the Year and Outstanding Leader in several
prominent awards schemes, as well as Business Insiders Top 100 People
Transforming Business.
Everis is also an employer of choice, receiving the highest rating in the
industry on employee review website Glassdoor.
About Everise
Everise is a global technology-enabled customer experience firm with expertise
in healthcare and technology industries. The Company's unique approach combines
customer and technical support services with AI, robotic process automation,
analytics, and secure cloud-based technology. Some of the world's most loved
brands have products and services that are perfected, protected, supported, and
sold by Everise. To learn more visit: https://weareeverise.com/
Source: Everise
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Caption: Sudhir Agarwal, Founder and CEO of Everise
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