Everise bets big in Asia

Everise

PR91523

 

SINGAPORE, Sept. 8, 2021 /PRNewswire=KYODO JBN/ --

 

Everise announces plans to launch a Digital Innovation Hub in Singapore and add

700 jobs in Malaysia, Japan, and Singapore by the end of the year

 

Everise, a US-based global customer experience company, announces plans to open

a Digital CX Innovation Center in Singapore. Along with focused investments in

Malaysia and Japan, Everise plans to add a total of 700 jobs by the end of the

year.

 

Everise has experienced strong revenue CAGR growth of 33% over the last 3 years

and will employ 15,000 people globally in 7 countries by the end of 2021.

Everise previously operated in Malaysia and Japan in a joint-venture, but

Everise exited the joint-venture on August 26, 2021 to drive the business

itself.

 

Everise has already recruited 300 native Asian language speakers in Kuala

Lumpur and Japan to support its multinational technology clients, and this will

grow to 600 by the end of the year. In Japan, Everise is pioneering the

work-at-home as a service model.

 

In Singapore, Everise will establish a Digital CX Innovation Center, for

high-growth companies in the Southeast Asian region, as well as to service its

US-based clients that wish to economically scale omnichannel customer

experiences in Asia. For example, using Everise's proprietary exage™

(https://weareeverise.com/exage/ecosystem/) technology ecosystem, Everise can

pair its integrated Automation and Artificial Intelligence solutions with

hybrid customer support services to deliver an agile solution that optimizes

both people and technology to deliver customer experiences.

 

"Over the past three years we have seen the opportunity to expand our services

in Asia. Companies that are rapidly growing and new market entrants have demand

to deliver innovative, multilingual brand experiences," says Everise founder

and CEO, Sudhir Agarwal

(https://weareeverise.com/our-leadership/sudhir-agarwal/). "We also intend to

open a first-of-its-kind center for innovation for our regional clients in

Singapore in the last quarter of 2021."

 

Singapore is a greenfield project, and the company plans to employ 100

Singaporeans by the end of the year and 400 by the end of 2022.

 

Over the past two years, Everise has received a great deal of peer recognition

(https://medium.com/everise/peers-agree-everises-culture-and-technology-are-awar

d-worthy-158d22bf30b3) in the form of multiple awards lauding their technology,

people-first culture, and business management strategy. Founder and CEO Sudhir

Agarwal has been named Executive of the Year and Outstanding Leader in several

prominent awards schemes, as well as Business Insiders Top 100 People

Transforming Business.

 

Everis is also an employer of choice, receiving the highest rating in the

industry on employee review website Glassdoor.

 

About Everise

 

Everise is a global technology-enabled customer experience firm with expertise

in healthcare and technology industries. The Company's unique approach combines

customer and technical support services with AI, robotic process automation,

analytics, and secure cloud-based technology. Some of the world's most loved

brands have products and services that are perfected, protected, supported, and

sold by Everise. To learn more visit: https://weareeverise.com/

 

Source: Everise

 

Image Attachments Links:

 

   Link: http://asianetnews.net/view-attachment?attach-id=400046

 

   Caption: Sudhir Agarwal, Founder and CEO of Everise

 

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