ZTE Releases 2021 Sustainability Report
PR96556
SHENZHEN, China, June 17, 2022 /PRNewswire=KYODO JBN/ --
- Fulfilling Corporate Social Responsibilities and Injecting Digital
Intelligence into Sustainable Development
ZTE Corporation (0763.HK / 000063.SZ), a major international provider of
telecommunications, enterprise and consumer technology solutions for the mobile
internet, today has released its 2021 sustainability report across the globe.
The report shows that ZTE, following the strategic positioning of "driver of
the digital economy", proactively fulfilled its corporate social
responsibilities in 2021. With the active implement of sustainable development
in areas, such as operational governance, compliance management, talent
development, innovation empowerment, openness and transparency, green
development, and community contribution, the company creates shared value for
stakeholders and society.
ZTE has annually released its sustainability reports for 14 consecutive years
since 2009.
Keeping continuous independent innovation and industrial digital intelligence
development, and fulfilling corporate social responsibilities
The uncertainties brought by the complex global situation, the lingering
COVID-19 pandemic, population aging, and ecological degradation in 2021 are
imposing greater challenges to sustainable development. In this process,
digital and intelligent transformation based on new information technologies is
playing an irreplaceable role, promoting the development of telecommuting,
online collaboration, distance learning, telemedicine, smart factories,
unmanned mining, and smart ports.
"Digital and intelligent transformation has equipped our society with the
'immunity' to uncertainties, guaranteeing economic growth and sustainable
development", said Xu Ziyang, President of ZTE Corporation. "As a major player
and contributor dedicated to the ICT industry for 37 years, ZTE keeps making
innovations and breakthroughs, and is always willing to embrace changes. In
this way, the company continuously expands its capabilities and business in
terms of digital and intelligent technologies, and brings about infinite
possibilities for digital and intelligent applications."
According to the report, in order to follow the strategic positioning of
"driver of the digital economy", ZTE always takes technological innovation as
the top driving force of its development and adheres to building stronger core
competence. The company has established several state-of-the-art global R&D
centers. To further foster innovation, ZTE keeps investing in core areas such
as 5G wireless technology, core networks, transport networks, access networks,
and chipsets, with the R&D investment accounting for over 10% of the company's
revenue for years.
By December 31, 2021, ZTE had filed more than 84,000 global patent
applications, with over 42,000 granted, among which the number of chipset
patent applications and granted chipset patents reached 4,572 and 1,990
respectively. According to a report published in November 2021 by IPLytics, a
leading patent data company, ZTE ranked fourth in the world in the number of 5G
Standards-Essential Patents (SEP) declarations disclosed to the European
Telecommunication Standards Institute (ETSI).
In the era of digital economy full of business uncertainties, ZTE is always
committed to achieving high-quality growth together with the communications
industry, verticals, and society by means of efficient collaboration in an open
and transparent manner. By participating in the co-construction of a digital
and intelligent ecosystem, ZTE strives to accelerate the digital and
intelligent transformation of the whole society.
By engaging deeper into verticals, ZTE provides scenario-based solutions that
truly create value for verticals through modular components. The company has
established partnerships with over 500 global partners, with whom we have
explored nearly 100 innovative 5G application scenarios for factories in
Thailand, ports in Belgium, farms in Austria, as well as industry,
transportation, power, environmental protection, and many other verticals in
China.
Reinforcing internal management and pursuing high-quality growth
The year 2021 was crucial for the growth phase defined in ZTE's three-phase
strategy. ZTE adhered to technological leadership and achieved high-quality
growth, laying a solid foundation for its steady stride into the expansion
phase and toward its goal of becoming a world's top 500 company.
Xie Junshi, Executive Vice President and Chief Operating Officer at ZTE, said,
"Under these circumstances, ZTE has maintained stable operations, as we are
committed to high-quality sustainable growth. We make continuous efforts to
consolidate our three cornerstones, namely, compliance, internal control, and
talent."
Upholding compliance and integrity in operations, ZTE has incorporated
compliance requirements into the company's business processes, thereby building
a best-in-class compliance management system that is aligned with the company's
business practices. In this way, the company strives to achieve sustainable
development together with its customers, suppliers, and other business partners
around the world.
As for internal control and corporate governance, by using digital tools, ZTE
has established a relatively complete system for risk management and internal
control, and constantly improved the Business Continuity Management (BCM)
system. With these efforts, the company has effectively enhanced operational
continuity, improved turnover efficiency, and reduced operational risks.
Regarding talent development, ZTE keeps attracting and motivating core talent.
For example, since its launch in 2014, the Blue Sword Program has been
cultivating future leaders for the company, as evidenced by the first trainees
who have been playing leading roles in the company. In 2021, ZTE stepped up
efforts in campus recruitment, offering over 6,000 positions in fields like
R&D, marketing, operation support, and supply chain to excellent graduates
worldwide.
Securing customers' trust with openness and transparency and creating a win-win
cooperation ecology
ZTE is committed to providing customers with secure and trustworthy products
and services, and ensuring the security of communications network equipment, to
promote digital transformation.
In 2021, ZTE obtained the certification of ISO 9001, TL 9000, QC 080000, ESD,
ISO 45001, ISO 14001, and ISO 22301 management systems, covering the company's
major R&D centers and manufacturing bases and 62 main product categories. In
the same year, ZTE shortened its Mean Time to Repair (MTTR) by 29.5% compared
with that in 2020. Moreover, the company offered remote customer support and
spare parts services in 65 countries, with the customer satisfaction rate
exceeding 99%.
For win-win partnership, ZTE has updated the Supplier CSR Agreement and
Supplier CSR Code of Conduct to guarantee the responsible and sustainable
development of its partners across the value chain. In addition, ZTE has
released the Conflict Minerals Report based on the due diligence and assessment
of 255 suppliers. In the future, due diligence and assessment on conflict
minerals will cover all of its suppliers.
Taking green development into practice and leading the digital way to carbon
neutrality
Facing the challenges brought by low-carbon transformation, ZTE paves a green
path to digital economy by promoting green operations, green supply chain, and
green digital infrastructure, and empowering the green development of
industries, thereby facilitating the sustainable development of operators and
verticals. Working with its partners, ZTE continues to explore innovative and
green 5G applications with over 60 exemplary projects delivered worldwide, with
the goal to realize carbon peak carbon neutrality ahead of 2030 and before
2060, respectively.
In 2021, ZTE started the company-level dual-carbon strategic project and
completed the establishment and capability improvement of the dual-carbon
strategic team, and more than 170 team members participated in the training in
the ISO 14064 and Science-Based Targets initiative.
ZTE maintained CDP B rating for actions on climate change and supplier
engagement. According to the data disclosed on CDP website, more than 40
leading suppliers in ZTE's supply chain established decarbonization strategies.
As for office operations, ZTE has launched nine energy-saving projects in
China, saving 21.56 million kWh of electricity annually. ZTE reduced the use of
packaging materials by 689.1 tons through the design of packaging weight
reduction.
By 2021, ZTE had established 140 recycling sites worldwide. In China, the
company optimized 4 centralized waste recycling and processing platforms and
conducted in-depth cooperation with more than 10 leading environmental
protection institutions in the industry, reaching the overall recycling rate of
97%. Through long-term in-depth cooperation with more than 150 environmental
protection institutions overseas, ZTE ensured that the recycling business met
the local environmental protection requirements of different countries, and
achieved the overall recycling rate of 98%.
ZTE's PowerMaster hybrid power solution won the award of 2021 Technological
Innovation Solution for Carbon Peak and Neutrality and High-Quality Development
by China Energy News.
Adhering to tech for social good, and actively contributing to global
communities
While pursuing business development, ZTE also takes an active part in public
welfare activities. Centering on recipients and their real needs, ZTE focuses
on educational development, medical assistance, vulnerable population
assistance, rural vitalization, and environmental protection, and ensures that
all public welfare projects effectively respond to recipients' needs and
achieve expected social benefits. ZTE constantly fulfills its CSR through
donations and technological empowerment.
In 2021, ZTE Foundation donated CNY 13.17 million and organized 220 public
welfare activities, benefiting a total of 12,000 people, and also launched a
brand-new volunteer service system called "ZTE Volunteer" and set up 15
volunteer branches worldwide with over 5,600 volunteers by far, representing a
year-on-year growth of 76% in terms of the number of volunteers.
In the future, ZTE will continuously conduct digital operations, build a
resilient organization, and contribute to the implementation of the dual-carbon
strategy for sustainable growth. As a faithful driver of the digital economy,
the company is committed to fulfilling its CSRs and working with employees and
partners for win-win success in harmony with the environment, to build a
promising future and explore more opportunities amid the rising tide of
digitalization.
For the full version of ZTE 2021 Sustainability Report, please download via the
link below.
https://res-www.zte.com.cn/mediares/zte/Files/PDF/white_book/2021_ZTE_EN.pdf
Media Contacts:
Margaret Ma
ZTE Corporation
Tel: +86 755 26775189
Email: ma.gaili@zte.com.cn
Source:ZTE Corporation
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