Lazada Livestreaming Creating Direct Consumer Engagement for Brands, New Jobs Across Southeast Asia

Lazada Group

PR84095

 

SINGAPORE, May 20, 2020/PRNewswire=KYODO JBN/--

 

GMV generated by LazLive jump by 45% as brands unlock new revenue streams

 

Southeast Asia's leading eCommerce platform Lazada welcomed over 27 million

active audience on livestream in April as brands embraced the online

interactive engagement feature to connect directly with consumers during the

COVID-19 pandemic.

 

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Total GMV generated through LazLive increased by 45% month-over-month in April,

helping brands and sellers to enjoy increased sales despite lockdowns and

stay-at-home recommendations across the region.

 

Leveraging Alibaba's cutting-edge technology, Lazada is the regional gold

standard for livestream experience. It is the only eCommerce platform in

Southeast Asia offering the 'See-Now-Buy-Now' feature via LazLive. More viewers

return the following day to watch LazLive again, with the one-day revisit rate

up by 40% since April.

 

"LazLive offers a closed loop for in-app purchase, which enables higher

transaction and a more seamless experience for consumers. Today's public health

crisis is driving an increased demand for digital shopping experiences. LazLive

is a valuable tool for our brands and sellers to engage with consumers under

our collective new normal," said Pierre Poignant, chief executive officer of

Lazada Group. "By end of June, we aim to increase daily livestreaming sessions

by 50% and expect total viewers to rise by 40%. We are helping businesses to

continue to connect with consumers through innovative technology as behaviours

and practices are reshaped across Southeast Asian in the shadow of COVID-19."

 

LazLive is helping businesses digitise and creating a livestreaming ecosystem

 

LazLive has been adopted by an increasing number of brands and sellers as an

effective tool to diversify their revenue stream. In Thailand, over 90,000

viewers tuned in to watch one of Shiseido's LazLive sessions, where the

international cosmetics brand successfully generated 40 times GMV uplift

compared to a normal hour. A LazLive-exclusive price item sold out in the first

30 minutes.

 

To empower more brands and sellers to stay connected to consumers during this

stay-at-home period, an exclusive seller package, including exposure,

comprehensive online learning opportunities, and free livestream episode is

offered to new joiners to LazLive. The number of new LazLive accounts has

increased by 70% in April compared to a normal month.

 

LazLive Ecosystem Highlights:

 

-About 60% of the new joiners are brands and sellers, while grassroots

livestreamers make up the rest, as Lazada has also opened up LazLive to users

and consumers, allowing them to create a new source of income while working

from home.

 

-A LazTalent contest has been launched in Thailand and Vietnam, and soon in

other markets, to encourage talents who may be experts in a certain field to

shine online. More than 3,000 grassroots livestreamers and brand promoters have

onboarded LazLive during the contest period.

 

-In Thailand, as offline stores have been closed, Lazada kicked off an

Offline-to-Online Promoter & Affiliate Programme to enable brands' offline

salesperson to earn commissions from products sold through social channels and

LazLive. With this programme, Bobbie Brown's offline sales team have been able

to educate viewers on how to pamper their skin and how to create the perfect

looks on LazLive, while still maintaining sales during their stay-at-home

period.

 

-As part of Lazada's continuous commitment to helping local community, LazLive

is also encouraging viewers to lend a helping hand through online donations. In

Thailand, "Music for Charity" themed LazLive shows are held every Friday in

May, matching each view with a THB 1 donation to local hospitals, to support

the combat against COVID-19. During Ramadan in Indonesia, Lazada will donate

IDR 2,500,000 for every 10,000 views in each episode, up to IDR 25,000,000 per

episode to BAZNAS. The show is also open for sponsorship and the funds will be

added on top of the donation.

 

LazLive adds educational and Shoppertainment content

 

Livestreaming has become a fixture in our 'Shoppertainment' strategy, blending

shopping with entertainment so consumers can watch, play, and be entertained

from the comfort of their home. To encourage consumers to stay home during this

period, LazLive launched a region-wide work-from-home series to provide regular

educational and entertainment episodes across various topics. Currently there

are more than 30 daily sessions across six countries.

 

Innovation is in Lazada's genes as we constantly upgrade our service to enhance

consumers experience. A new dual screen feature developed on LazLive now allows

two talents in different locations to livestream within one frame. With this

technology, brands and users can host "Sing It" karaoke shows, where fans are

able to perform a duet with their idol in the same stream.

 

Another innovative LazLive addition is the launch of virtual tourism in

Thailand, which brings viewers to meet the elephants at the Elephant Nature

Park. A partnership with the Tourism Authority of Thailand will allow

attractions across the country, for example Nhongkai province in the

northeastern part of Thailand, to host virtual tours on LazLive from the end of

May.

 

With Southeast Asia already leading in fashion, health and beauty, and

electronics livestream content, this boost has now seen livestreams for food

products, groceries, and general merchandise gain momentum. During this

work-from-home period, Southeast Asia viewers are also viewing more music and

fitness content. Despite the different themes, viewers generally stay longer

for more entertaining content, though viewing behaviour varies across markets.

People in the Philippines tend to be more interactive and responsive to the

presenters, while Thailand viewers might be quieter but are more decisive, and

more likely to click and place orders.

 

About Lazada Group

 

Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast

Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines,

Singapore, Thailand and Vietnam through commerce and technology. With the

largest logistics and payments networks in the region, Lazada is a part of our

consumers' daily lives in the region and we aim to serve 300 million shoppers

by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the

Alibaba Group powered by its cutting-edge technology infrastructure.

 

SOURCE: Lazada Group

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