HYOSUNG Chairman Hyun-Joon Cho, "Customer Obsession Management" in the US ATM market
PR99654
SEOUL, South Korea, March 1, 2023 /PRNewswire=KYODO JBN/ --
HYOSUNG Chairman, Hyun-Joon Cho, announced today a management change in HYOSUNG
TNS with the goal of increasing market share in the US ATM market.
HYOSUNG TNS recently launched a new brand identity, "Hyosung Innovue." The new
brand identity has been localized to exercise Chairman Cho's new management
policy, "customer obsession management."
Chairman Cho's emphasis on customer obsession management comes from his belief
that the need for multidimensional understanding of customers goes beyond the
VOC (Voice of Customers).
Based on their automation technology in the IT infrastructure and financial
services, HYOSUNG TNS continues to excel in ATM production and management
businesses in the global market. It holds high market shares not only in the
domestic market but all over the world, including the US, India, Indonesia, and
Australia.
HYOSUNG TNS is the number 1 company in the US ATM market, holding 50% of the
entire market share. HYOSUNG TNS has been expanding its business area from its
existing ATM provision services and entered the retail market with its easily
installed software platform on ATMs which supports various functions such as
currency exchange and bill payment as well as its development of self-ordering
kiosks and self-checkout systems.
SOURCE: Hyosung Corporation
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