PR83498

SINGAPORE and BANGALORE, India, March 31, 2020 /PRNewswire=KYODO JBN/ --

- Vymo's 'Work From Home' solution is being deployed to empower Agents,

Relationship Managers and other Frontline employees engage customers while

working remotely

Today, Vymo, the world's leading provider of solutions for on-the-go sales

teams announced a Work From Home version of its Personal Sales Assistant

product for Agents, Relationship Managers and other frontline personnel. It is

designed to provide 24/7 secure access to necessary data through a simple app

for mission-critical customer engagement without desktop/on-prem dependencies.

With the world experiencing an unprecedented crisis in the wake of the Covid-19

pandemic, banks and insurers are struggling to support their employees to

ensure business continuity. But their customers want to be reassured of

uninterrupted service during these challenging times, hence it is now a

leadership imperative to enable their teams follow through on needs

assessments, claims, collections or renewal processes.

With Vymo's 'Work From Home' solution:

- Continue customer engagement while ensuring safety and compliance though

secure calling and video conferencing

- Distribute and coordinate tasks centrally and communicate effectively through

broadcasts and targeted notifications

- Broadcast company updates, lock down news, team safety guidance and drive

employee engagement through notifications

- Gain visibility through a command center with unified view of key metrics

like agent adoption and customer coverage, and

Collect bottom-up feedback from customers and teams via surveys

Says Ms. Yamini Bhat, CEO of Vymo, "Considering Vymo supports over 100K remote

users already, this is a logical extension. We are seeing very encouraging

signs in several of the deployments that have gone live over the past week.

This social and economic situation is unlike anything we have seen before, and

so our team at Vymo is committed to help organizations adapt to this new paradigm."

Mr. Sandeep Kumar Mishra, SVP & Head – HDFC Bank Relationship, ABSLI, who led

the deployment of Vymo for Aditya Birla Sun Life Insurance, said: "The team is

solution-focused and has invested time in helping us with adoption. Vymo's

features are great but the ownership, flexibility, and agility of the customer

teams is even better. Also, we really liked the emphasis on Performance and KPI

management. Vymo is enabling me to manage my team's productivity better and

turnaround the WFH challenges positively. Through its features that help in

managing their daily routines well, the team has become more disciplined and

able to focus on their most important customer/sales priorities."

Vymo's 'Work From Home' solution is being offered as an upgrade on existing

versions of the application and is designed to help clients go-live in less than 72 hours.

About Vymo

Vymo (getvymo.com) [https://getvymo.com/?utm_source=digital&utm_medium=PR&utm_campaign=work-from-home-launch ] is an intelligent Personal Sales Assistant. Vymo has over 100,000 users in 60+ large enterprises

such as AXA, Allianz, HDFC Bank, VPBank, Sumitomo Life, DuPont, and Generali.

Vymo is recognized by Gartner as a Cool Vendor and funded by Emergence Capital and

Sequoia Capital.

Related Links

Schedule a demo – https://www.getvymo.com/request-a-demo 

Website – https://www.getvymo.com/wfh 

Download logo - logo

[https://drive.google.com/file/d/0Bx0uX7vTcn39QV9DekNyam9JVnc/view ]

Media Contact

Gunjan Saha

gunjan@getvymo.com

LOGO: https://mma.prnewswire.com/media/1026997/Vymo_Logo.jpg 

Source: Vymo