Rapyd Unveils Payout and Disbursement Research, Identifies Preferences Across Asia Pacific Region in New Report
AsiaNet 83909
SINGAPORE and LONDON, May 5, 2020 /PRNewswire=KYODO JBN/ --
- The Rapyd 2020 State of Disbursements: Asia Pacific Outlook report provides a
first-of-its-kind look at how consumers across Asia prefer to be paid, allowing
digital businesses worldwide to grow their market share in the region
Rapyd, a global Fintech as a Service company, announced today the publication
of the 2020 State of Disbursements: APAC Outlook Report (
). The research analyzed existing and preferred methods for getting paid across
several transaction scenarios such as Person-to-Person ("P2P", e.g.
remittances or loans), Business-to-Consumer ("B2C", e.g. salaries, wages,
commissions, and rebates), Business-to-Business ("B2B", e.g. cross-border
invoice payments), and Government-to-Consumer ("G2C", e.g. government support
or subsidies). The 2020 State of Disbursements report provides gig-economy
platforms, ecommerce marketplaces, and businesses with the actionable
intelligence they can use across Asian markets to deliver more effective
mass-payouts to their beneficiaries.
Logo - https://mma.prnewswire.com/media/1159741/Rapyd_Logo.jpg
In this inaugural study, Rapyd surveyed 3,500 online consumers from seven
different countries in the Asia Pacific region, including India, Indonesia,
Japan, Malaysia, Singapore, Taiwan, and Thailand. Survey respondents were
identified as household decision-makers aged 18-64 across a full spectrum of
income levels and asked questions around banking and payment preferences,
behaviors, and concerns.
Key findings of the study include:
-- Access to Banking services and app usage is greater than often thought
across the region with more than 80% of respondents in all countries
saying they had a savings account or debit card, with most people using
it regularly.
-- The use of fintech applications like eWallets has exploded, with 77.6%
of Indians, 77.4% of Malaysians, and 70.2% of Indonesians using an
eWallet in the last month, with the exception of Japan where, despite
recent growth, just 24% of respondents did the same.
-- Depending on the use case, preferred payment methods vary
country-by-country:
-- Averaging 70%, Direct Bank transfers are the most popular method for
regular salary transfer across most countries and 80%+ in markets
like Malaysia and Singapore.
-- eWallets are growing in popularity for personal transactions, such
as personal repayment from family or friends (33.5% of Indians and
24% of Singaporeans chose it as their preferred option), rebates
(38% of Indonesians), and sale of personal goods or services
(28.5% Indonesians, and 30% Malaysians and Thais chose to receive
rebates into their eWallet).
-- Security dominated consumer desires in four of the seven countries with
82% of Indians, 75% of Malaysians and Indonesians, and 68% of
Singaporeans citing keeping personal information safe as the most
important attribute of receiving payments.
The report comes at a uniquely important time as the COVID-19 pandemic has
created a massive global economic disruption. By analyzing consumer preferences
Rapyd gives businesses reliable information at a time when the demand for
alternative employment, delivery apps, and digital marketplace models are
growing, while rising unemployment levels could send millions of new workers
into the gig economy.
"While data about how consumers prefer to make payments is widely available,
businesses struggle to make payouts to gig-workers, online sellers, and B2B
partners using the methods that these beneficiaries prefer and often require.
Through this report, we are able to provide actionable information to global
organizations as they make critical business decisions impacting both the short
and long term health of their companies," said Brendan Miller, Head of Global
Product Marketing at Rapyd.
The report found that there is no one-size-fits-all approach to global payouts.
Every country is unique in its preferences and digital leaders must be prepared
to localize their payout experiences to drive beneficiary loyalty and
engagement.
Access the full report on Rapyd's resource page by clicking here (
).
About Rapyd
Rapyd does for fintech what the cloud did for IT. They built the world's
largest local payments network to power frictionless global commerce.
Innovative ecommerce companies, technology firms, and marketplaces use their
Fintech as a Service platforms: Collect, Disburse, Wallet, and Issuing to
seamlessly integrate payment capabilities into their applications. The Rapyd
Global Payments Network covers 900+ locally preferred payment methods,
including bank transfers, eWallets and cash in more than 100 countries. Now
businesses can open new markets, create new fintech applications, and reach
four billion consumers worldwide without thinking about infrastructure or
regulations. Investors include Stripe, General Catalyst, Oak FT, Tiger Global,
Durable Capital, Target Global, and TaL Capital. For more information, visit
www.rapyd.net
SOURCE Rapyd
CONTACT: LITMUS PR for Rapyd APAC, Yap Gian Cing, +65 9115 8500,
gian@litmuspr.com.sg
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