Servify Acquires Europe Based WebToGo, a Provider for Multichannel Self-care and Customer Experience Solutions

Servify

PR88935

 

MUMBAI, India, April 14, 2021 /PRNewswire=KYODO JBN/ --

 

    Servify, (http://www.servify.tech/) announces the acquisition of key

businesses of Munich based WebToGo, (https://www.webtogo.de/) a one-stop

provider for multichannel self-care and customer experience solutions for

smartphones, tablets and laptops. This acquisition will help Servify further

strengthen its global footprint both in terms of technology and people.

 

    The acquisition brings the two marquee solutions of WebToGo into Servify's

portfolio -  myhandycheck and wenewa. While 'myhandycheck' is a mobile device

diagnostics suite using cutting-edge technology, 'wenewa' has the ability to

identify, diagnose and triage connected devices remotely. Both these products

have close adjacencies to Servify's core business and will further enhance

Servify's offerings. The team has also been seamlessly absorbed into Servify

across Product, Technology and Business functions.

 

    "The whole world is undergoing digital transformation with each business

trying to adapt to this change. It's easier for some but incredibly complex for

most. Our self-care diagnostics and remote monitoring tools are appreciated for

their relevance and efficiency. Our integration with Servify will open up new

avenues and usher in a new era of customer experience," said Peter Duesing,

(https://de.linkedin.com/in/peter-duesing-03445b)  Founder and CEO of WebToGo

GmbH.

 

    "As we set bigger and bolder ambitions for ourselves, we also rely on

expertise from people who know how to elevate customer experience further. Our

vision is aligned with that of Peter and his team at WebToGo, and together we

want to utilise our collective deep domain knowledge and technology prowess.

There couldn't be a better time than now for this acquisition," added

Sreevathsa Prabhakar, (https://in.linkedin.com/in/sreevathsap) Founder of

Servify.

 

    Servify works with leading smartphone brands such as Apple, Samsung,

OnePlus, Xiaomi etc undertaking their Device Protection business and device

exchange/buyback programs. Servify is headquartered in Mumbai, India and has

subsidiaries in 8 countries.

 

    About Servify

 

    Servify, the device lifecycle management platform, integrates multiple OEM

Brands and their sales and service ecosystem to deliver great after-sales

service experience. Started in 2015, India Headquartered Servify has spread its

reach in 50+ countries across the globe, partnering with 50+ brands including

top mobile device brands, retailers, distributors, insurers, service providers

and carriers. The platform today supports 3mn+ monthly transactions. In just 5

years of its operation, it already has over 43,000+ retail locations and

16,000+ service partners integrated with its digital platform.

 

    Visit www.servify.tech for more.

 

    Logo: https://mma.prnewswire.com/media/1484442/Servify_Logo.jpg

 

    Source: Servify

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