Servify Acquires Europe Based WebToGo, a Provider for Multichannel Self-care and Customer Experience Solutions
PR88935
MUMBAI, India, April 14, 2021 /PRNewswire=KYODO JBN/ --
Servify, (http://www.servify.tech/) announces the acquisition of key
businesses of Munich based WebToGo, (https://www.webtogo.de/) a one-stop
provider for multichannel self-care and customer experience solutions for
smartphones, tablets and laptops. This acquisition will help Servify further
strengthen its global footprint both in terms of technology and people.
The acquisition brings the two marquee solutions of WebToGo into Servify's
portfolio - myhandycheck and wenewa. While 'myhandycheck' is a mobile device
diagnostics suite using cutting-edge technology, 'wenewa' has the ability to
identify, diagnose and triage connected devices remotely. Both these products
have close adjacencies to Servify's core business and will further enhance
Servify's offerings. The team has also been seamlessly absorbed into Servify
across Product, Technology and Business functions.
"The whole world is undergoing digital transformation with each business
trying to adapt to this change. It's easier for some but incredibly complex for
most. Our self-care diagnostics and remote monitoring tools are appreciated for
their relevance and efficiency. Our integration with Servify will open up new
avenues and usher in a new era of customer experience," said Peter Duesing,
(https://de.linkedin.com/in/peter-duesing-03445b) Founder and CEO of WebToGo
GmbH.
"As we set bigger and bolder ambitions for ourselves, we also rely on
expertise from people who know how to elevate customer experience further. Our
vision is aligned with that of Peter and his team at WebToGo, and together we
want to utilise our collective deep domain knowledge and technology prowess.
There couldn't be a better time than now for this acquisition," added
Sreevathsa Prabhakar, (https://in.linkedin.com/in/sreevathsap) Founder of
Servify.
Servify works with leading smartphone brands such as Apple, Samsung,
OnePlus, Xiaomi etc undertaking their Device Protection business and device
exchange/buyback programs. Servify is headquartered in Mumbai, India and has
subsidiaries in 8 countries.
About Servify
Servify, the device lifecycle management platform, integrates multiple OEM
Brands and their sales and service ecosystem to deliver great after-sales
service experience. Started in 2015, India Headquartered Servify has spread its
reach in 50+ countries across the globe, partnering with 50+ brands including
top mobile device brands, retailers, distributors, insurers, service providers
and carriers. The platform today supports 3mn+ monthly transactions. In just 5
years of its operation, it already has over 43,000+ retail locations and
16,000+ service partners integrated with its digital platform.
Visit www.servify.tech for more.
Logo: https://mma.prnewswire.com/media/1484442/Servify_Logo.jpg
Source: Servify
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