83% of IT and business leaders say adapting to change requires better apps and infrastructure, according to Economist Intelligence Unit report
PR91606
83% of IT and business leaders say adapting to change requires better apps and infrastructure, according to Economist Intelligence Unit report supported by Appian
LONDON, Sept. 14, 2021 /PRNewswire=KYODO JBN/ --
-- Supporting remote workers (72%), integrating information and workflows
across the organization (69%), and changing systems and processes quickly (69%)
are the top 3 areas for improvement
Appian (NASDAQ: APPN) today announced the availability of "IT's changing
mandate in an age of disruption," (
) a new report from The Economist Intelligence Unit (The EIU), supported by
Appian. The report's findings are rooted in a twin survey, conducted by The
EIU, of more than 1,000 IT decision-makers and senior business executives at
major corporations around the globe.
Photo - https://mma.prnewswire.com/media/1613100/Report_Cover_Appian.jpg
Logo - https://mma.prnewswire.com/media/1488235/Appian_Logo.jpg
The survey results highlight the shortcomings of existing IT systems. IT
backlogs are significant and IT's control over the digital infrastructure is
slipping. As business demand for new software applications grows, more work is
spilling into non-IT development, and most business leaders expect that trend
to increase.
In parallel, there is overwhelming agreement that applications need to improve
to make organizations more responsive to changing business conditions. 83% of
respondents say adapting better to external change requires
moderate-to-considerable IT infrastructure and apps improvement.
"The report shows organizations are expecting more from IT at a time when
employees and enterprise data are more dispersed than ever. With Low-code, IT
can gain agility and deliver the complex applications that businesses need,"
said Matt Calkins, CEO of Appian.
The survey data also highlights a path forward. The need for business agility,
spurred by the COVID pandemic, is causing IT to forge a new role based on
delivering organizational resilience. When asked for the most impactful areas
to improve, the top three responses were supporting remote workers (72%),
Integrating information and workflows across the organisation (69%) and
changing systems and processes quickly (69%).
Additional report highlights include:
-- 3-12 months is the average backlog for planned IT projects, and the
situation is worsening as business project demand outstrips IT budget
growth.
-- 55% of respondents say business units already do more than IT to procure
or develop new applications.
-- 53% of business decision-makers believe the volume of applications built
or sourced by non-IT business units will increase over the next 12
months.
-- 75% of business decision-makers state that when procuring or creating new
applications, they prefer to keep their data where it is rather than move
it to new repositories.
-- 61% of business decision-makers report that they've had to cancel a
digital project because the proposed app or solution could not access the
right data.
-- Despite the importance of advanced automation technologies, 71% of
respondents report that relatively few of their applications have AI
and/or machine learning capabilities, and 57% report that RPA projects
often fail.
To learn more, download the full report (
), and talk to Appian about how low-code automation accelerates IT and improves
business collaboration, performance, and resilience.
About the Report
"IT's changing mandate in an age of disruption" is a survey-based report
written by The Economist Intelligence Unit and supported by Appian. The 1,002
survey respondents represent IT and business decision-makers across six sectors
(financial services, insurance, healthcare, the public sector, oil and gas, and
energy and utilities) and nine countries (the US, Canada, France, Germany,
Italy, the Netherlands, Spain, the UK and Australia). One third are C-level
executives and the remainder work at the director level or above. Half of the
respondents work in organisations with annual revenues of over US$1bn. The
report supplements the survey findings with secondary research and in-depth
interviews with experts at organizations including BP, BUPA Australia & New
Zealand, Capital One, Mayo Group, Unilabs, and Uniper.
About Appian
Appian helps organizations build apps and workflows rapidly, with a low-code
automation platform. Combining people, technologies, and data in a single
workflow, Appian can help companies maximize their resources and improve
business results. Many of the world's largest organizations use Appian
applications to improve customer experience, achieve operational excellence,
and simplify global risk management and compliance. For more information, go to
www.appian.com.
SOURCE: Appian
CONTACT: Ben Farrell, VP of Corporate Communications, +1-703-442-1067,
ben.farrell@appian.com
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