Cellebrite Unveils the Top Global Digital Intelligence Trends for 2020
PR83382
TYSONS CORNER, Virginia, Mar. 24, 2020 /PRNewswire=KYODO JBN/--
-- 2020 Annual Digital Intelligence Industry Benchmark Report Reveals Law
Enforcement Agencies Have a Growing Reliance on Data Analysis with 90 Percent
of Cases Involving Digital Devices & Cloud Applications
Cellebrite, the global leader in Digital Intelligence (DI) solutions for public
and private sectors, today published its Annual Digital Intelligence Industry
Benchmark Report (https://c212.net/c/link/?t=0&l=en&o=2757684-1&h=2046527185&u=http%3A%2F%2Fwww.cellebrite.com%2Fen%2Finsights%2Findustry-report&a=Annual+Industry+Benchmark+Report ) for 2020.
Revealing insights were collected from over 2,000 law enforcement
agency personnel, in over 110 countries to compile a report benchmarking the
industry's day-to-day challenges for agency management and investigative teams.
The report revealed seven major trends in digital intelligence, spotlighting
where law enforcement agencies have room to drive operational efficiencies and
standards for lawfully handling and securing digital data that is defensible in
the court of law.
"We are seeing an increasing trend with law enforcement, who are now leveraging
digital evidence to expedite case conclusions," said Yossi Carmil, Co-CEO of
Cellebrite. "Agency managers are focused on transforming their organizations by
implementing Digital Intelligence solutions. There is a need to empower
frontline responders in the field to access information that is critical to
reduce time to evidence."
The benchmark survey supports this fact. Seventy-five percent of investigators
report that gathering digital evidence at the scene of the crime is critical for investigations.
Carmil continued, "Additionally, managing the data to drive collaboration for
investigators and prosecution is pivotal to identify defensible data and for
justice to be fairly served."
The survey revealed valuable statistics and shared a road map for the future of
policing by highlighting the technologies that will decrease the data deluge as
well as the solutions that will expedite time-to-evidence. The seven key trends
Cellebrite's 2020 Annual DI Industry Benchmark Report spotlights are:
- Agencies Recognize the Growing Role of Digital Data but are Slow to Adapt
Digital data is proving to be more informative and crucial when solving
law enforcement cases than physical evidence. Cellebrite's survey shows
that 43 percent of agencies report either a poor or mediocre strategy
or no digital intelligence strategy at all. Yet, 64 percent of agency
management see digital investigations playing "a very high role" in
keeping communities safe. With more than 82 percent growth in the role
of digital data from devices compared to three years ago, the need for
a highly trained staff to be able to navigate and leverage vast
amounts of data has increased dramatically.
- Lack of Comfort Highlights Need for Faster Extraction in the Field
Digital evidence captured at the scene of a crime from witnesses and
victims with consent-based authorization often contains valuable
insights. However, the current means of capturing this digital
evidence presents a problem to investigative teams. The survey
revealed that over 70 percent of officers are still asking witnesses
and victims to surrender their devices so evidence can be extracted
at the station or in a lab. However, most people do not want to have
their primary communication device taken away for an indefinite period.
To combat this issue, 67 percent of agency management believe that
mobility technology is important or very important to the agency's
long-term digital evidence strategy and 72 percent of investigators
believe it is important to conduct in-the-field extractions of this data.
- Agency Managers Are Looking at Modernization Initiatives to Help
Attract A New Generation of Digital Savvy Officers
Eighty-four percent of agency management rate mobility technology
(i.e. Mobile First) as being important to their long-term digital
intelligence strategy. As the next generation of tech-savvy frontline
officers begins to leverage technology at crime scenes, a new level
of investigative effectiveness is becoming possible. Most agency
managers believe police forces that embrace mobile tech to collect
digital evidence in the field will help reduce turnover and be significantly
more prepared to meet the digital evidence challenges of 2020.
- Lab Examiners Are Drowning in Data & Device Overload
Cellebrite research shows the number of data sources continues to
grow for examiners. On average, each case has 2-4 mobile devices
that need to be examined, while 45 percent of cases will also involve
a computer examination. This means examiners typically conduct 26
mobile device examinations monthly, translating to 300+ annually per
agency. Smartphones continue to top the list of most frequent evidence
sources, but the variety of digital sources used in investigations is
increasing. Source such as CCTV, wearables, smart home technology, IoT
devices, drones, cars and even gaming systems, are being used by
criminals more frequently to mask illegal activity.
- Storing and Sharing Digital Evidence is A Key Concern of Agency Managers
Sixty-four percent say that governance and management of data are very
important. This is particularly important due to the large amounts of
data that need to be maintained. If the data is mismanaged, it can
quickly be misplaced in various locations like a thumb drive or
improper place on the server. Additionally, the data could be stored
in an employee's personal cloud account or storage device which
presents a serious issue if the staff is no longer employed.
- Budget and Overtime Constraints Limit Digital Investigation Efficiency
With the deluge of digital devices and cloud data sources, examiners
face an average 3-month backlog and an average backlog of 89 devices
per station. In order to address these backlogs, examiners
increasingly need to prioritize and only examine time-sensitive data,
or data from certain cases. Budget constraints mean working overtime
is no longer an option, as seen in the nearly 20 percent decrease in
overtime hour allowances in the last year. For this reason, the need
to prioritize digital intelligence analysis and management has risen
to 40 percent this year, in comparison to 25 percent last year. The
biggest challenges labs face continues to be locked devices and
encrypted apps; 6 out of 10 devices that reach the lab are locked.
- High Demand for Digital Data Analytics for Investigations
Investigators and examiners are facing challenges in managing the
explosion of digital data when paired with budget cuts and the
shortage of overtime allowances. Only 25 percent have adopted
digital analytic tools. While in the past mobile device storage was
limited to a few gigabytes, the new generation of devices has storage
reaching as high as 1TB. Despite the variety of digital sources and
the amount of digital data that typically need to be reviewed in an
investigation, most Law Enforcement agencies are using manual reviews
instead of applying AI-based solutions. This means, on average,
investigators spend 43 hours per week reviewing evidence and reporting
on it – up from 37 hours in the prior year.
In 2020 and beyond, investigations will need to utilize artificial intelligence
to sort through the mountains of incoming data, to automatically find and
filter specific objects in images, find keywords in text conversations and
create relationship analysis. Over 70 percent of survey respondents said that
these AI-enabled features will be very important.
Furthermore, with the various evidence sources, investigators will need the
ability to unify disparate data and view it easily and logically. In fact, 80
percent of investigators believe data unification is important, and 87 percent
believe viewing activities visually on a map is important.
For more information about Cellebrite and the 2020 Annual Industry Benchmark
Report, visit Benchmark results site (https://c212.net/c/link/?t=0&l=en&o=2757684-1&h=3582550349&u=http%3A%2F%2Fwww.cellebrite.com%2Fen%2Finsights%2Findustry-report&a=Benchmark+results+site ).
To learn more about how Cellebrite's Digital Intelligence solutions are helping
agencies transform, read the company's Digital Intelligence for Agency
About Cellebrite
Cellebrite is the global leader of Digital Intelligence solutions for the law
enforcement, government and enterprise organizations. Cellebrite delivers an
extensive suite of innovative software solutions, analytic tools, and training
designed to accelerate digital investigations and address the growing
complexity of handling crime and security challenges in the digital era.
Trusted by thousands of leading agencies and companies in more than 150
countries, Cellebrite is helping fulfill the joint mission of creating a safer
world. To learn more visit us at: www.cellebrite.com
Contact:
Olga Shmuklyer
SVP
Fusion PR
Mobile:+1-(917)-715-0329
Cellebrite@FusionPR.com;
Adam Jaffe
VP of Global Communications
Cellebrite
Mobile: +1-609-502-6889
Adam.Jaffe@cellebrite.com
SOURCE: Cellebrite
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