Lazada Livestreaming Creating Direct Consumer Engagement for Brands, New Jobs Across Southeast Asia
PR84095
SINGAPORE, May 20, 2020/PRNewswire=KYODO JBN/--
GMV generated by LazLive jump by 45% as brands unlock new revenue streams
Southeast Asia's leading eCommerce platform Lazada welcomed over 27 million
active audience on livestream in April as brands embraced the online
interactive engagement feature to connect directly with consumers during the
COVID-19 pandemic.
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Total GMV generated through LazLive increased by 45% month-over-month in April,
helping brands and sellers to enjoy increased sales despite lockdowns and
stay-at-home recommendations across the region.
Leveraging Alibaba's cutting-edge technology, Lazada is the regional gold
standard for livestream experience. It is the only eCommerce platform in
Southeast Asia offering the 'See-Now-Buy-Now' feature via LazLive. More viewers
return the following day to watch LazLive again, with the one-day revisit rate
up by 40% since April.
"LazLive offers a closed loop for in-app purchase, which enables higher
transaction and a more seamless experience for consumers. Today's public health
crisis is driving an increased demand for digital shopping experiences. LazLive
is a valuable tool for our brands and sellers to engage with consumers under
our collective new normal," said Pierre Poignant, chief executive officer of
Lazada Group. "By end of June, we aim to increase daily livestreaming sessions
by 50% and expect total viewers to rise by 40%. We are helping businesses to
continue to connect with consumers through innovative technology as behaviours
and practices are reshaped across Southeast Asian in the shadow of COVID-19."
LazLive is helping businesses digitise and creating a livestreaming ecosystem
LazLive has been adopted by an increasing number of brands and sellers as an
effective tool to diversify their revenue stream. In Thailand, over 90,000
viewers tuned in to watch one of Shiseido's LazLive sessions, where the
international cosmetics brand successfully generated 40 times GMV uplift
compared to a normal hour. A LazLive-exclusive price item sold out in the first
30 minutes.
To empower more brands and sellers to stay connected to consumers during this
stay-at-home period, an exclusive seller package, including exposure,
comprehensive online learning opportunities, and free livestream episode is
offered to new joiners to LazLive. The number of new LazLive accounts has
increased by 70% in April compared to a normal month.
LazLive Ecosystem Highlights:
-About 60% of the new joiners are brands and sellers, while grassroots
livestreamers make up the rest, as Lazada has also opened up LazLive to users
and consumers, allowing them to create a new source of income while working
from home.
-A LazTalent contest has been launched in Thailand and Vietnam, and soon in
other markets, to encourage talents who may be experts in a certain field to
shine online. More than 3,000 grassroots livestreamers and brand promoters have
onboarded LazLive during the contest period.
-In Thailand, as offline stores have been closed, Lazada kicked off an
Offline-to-Online Promoter & Affiliate Programme to enable brands' offline
salesperson to earn commissions from products sold through social channels and
LazLive. With this programme, Bobbie Brown's offline sales team have been able
to educate viewers on how to pamper their skin and how to create the perfect
looks on LazLive, while still maintaining sales during their stay-at-home
period.
-As part of Lazada's continuous commitment to helping local community, LazLive
is also encouraging viewers to lend a helping hand through online donations. In
Thailand, "Music for Charity" themed LazLive shows are held every Friday in
May, matching each view with a THB 1 donation to local hospitals, to support
the combat against COVID-19. During Ramadan in Indonesia, Lazada will donate
IDR 2,500,000 for every 10,000 views in each episode, up to IDR 25,000,000 per
episode to BAZNAS. The show is also open for sponsorship and the funds will be
added on top of the donation.
LazLive adds educational and Shoppertainment content
Livestreaming has become a fixture in our 'Shoppertainment' strategy, blending
shopping with entertainment so consumers can watch, play, and be entertained
from the comfort of their home. To encourage consumers to stay home during this
period, LazLive launched a region-wide work-from-home series to provide regular
educational and entertainment episodes across various topics. Currently there
are more than 30 daily sessions across six countries.
Innovation is in Lazada's genes as we constantly upgrade our service to enhance
consumers experience. A new dual screen feature developed on LazLive now allows
two talents in different locations to livestream within one frame. With this
technology, brands and users can host "Sing It" karaoke shows, where fans are
able to perform a duet with their idol in the same stream.
Another innovative LazLive addition is the launch of virtual tourism in
Thailand, which brings viewers to meet the elephants at the Elephant Nature
Park. A partnership with the Tourism Authority of Thailand will allow
attractions across the country, for example Nhongkai province in the
northeastern part of Thailand, to host virtual tours on LazLive from the end of
May.
With Southeast Asia already leading in fashion, health and beauty, and
electronics livestream content, this boost has now seen livestreams for food
products, groceries, and general merchandise gain momentum. During this
work-from-home period, Southeast Asia viewers are also viewing more music and
fitness content. Despite the different themes, viewers generally stay longer
for more entertaining content, though viewing behaviour varies across markets.
People in the Philippines tend to be more interactive and responsive to the
presenters, while Thailand viewers might be quieter but are more decisive, and
more likely to click and place orders.
About Lazada Group
Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast
Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines,
Singapore, Thailand and Vietnam through commerce and technology. With the
largest logistics and payments networks in the region, Lazada is a part of our
consumers' daily lives in the region and we aim to serve 300 million shoppers
by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the
Alibaba Group powered by its cutting-edge technology infrastructure.
SOURCE: Lazada Group
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