Study Finds that Elevating Testing Improves Customer Experience, DevOps Maturity
PR99521
BOSTON, Feb. 1, 2023 /PRNewswire=KYODO JBN/ --
-- Mabl's 2022 Testing in DevOps Report includes key findings that reveal the
positive business impact of embedding automated testing throughout the software
development lifecycle.
mabl, the SaaS leader in intelligent test automation, today announced the
results of their fourth annual Testing in DevOps Report. This year's analysis
gathered insights from over 500 quality and engineering professionals to
understand how the role of software testing and quality engineering (QE) is
evolving alongside the adoption of DevOps practices. The results show that when
QE is a strategic pillar of development, deployment cycles are faster, teams
are more collaborative, and customer satisfaction is high.
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The 2022 Testing in DevOps report shared that while most respondents are still
working to fully embrace DevOps practices, nearly one third of them also
reported their deployment frequency is 50-100% faster than the previous year,
and another 7% reported it is more than 100% faster. As development cycles are
speeding up, customer satisfaction for those teams deploying rapidly was also
twice as likely to be rated as good or excellent - a positive business outcome
for any organization battling to acquire new customers and build lasting
relationships.
The report reveals that QE and automated testing are critical success factors
that aid software development teams in deploying faster and retaining higher
customer satisfaction. Key insights include:
-- 66% of respondents said that QA and test engineers are as strategic
or influential as their software engineering counterparts.
-- 41% of teams that value QA as strategic to the organization are
twice as likely to rate customer satisfaction as good or amazing.
-- Teams with fully automated pipelines were 9x more likely to rate
test coverage as good/excellent
-- Teams who rated test coverage as good/excellent are
- 1.6x more likely to report customer satisfaction as good or
amazing.
- 3.6x as likely to report smooth/stress-free deployments
- 2.5x more likely to find bugs earlier in development
- 1.6x more likely to resolve bugs within the first 8 hours of
identification
"If quality engineering isn't strategic to your organization, you're in danger
of losing to your competitors," said Dan Belcher, co-founder at mabl. "The
software teams that have learned how to move fast but remain grounded in
quality and customer satisfaction will be the winners in today's digital
economy."
The report includes dozens of key findings on where software development teams
are in their DevOps journey, the state and role of testing at those
organizations, and how collaboration and culture fit into the overall workflow.
Download your copy of the full report here (
), and join us on February 22nd at 19:00 for a live webinar where we'll discuss
the findings and answer your questions. Register here (
).
About mabl
mabl is the enterprise SaaS leader of intelligent, low-code test automation
that empowers high-velocity software teams to embed automated end-to-end tests
into the entire development lifecycle. mabl customers benefit from a unified
platform for easily creating, executing, and maintaining reliable browser, API
and mobile web tests that result in faster delivery of high-quality, business
critical applications. That's why customer-centric brands like Charles Schwab,
JetBlue, Dollar Shave Club, Stack Overflow, and many others rely on mabl to
create the digital experiences their customers demand. Learn more at
https://www.mabl.com; follow @mablhq (
) on Twitter and @mabl (
) on LinkedIn.
PR Contact:
Bridget Hughes
hughes@mabl.com
(203) 502-3417
SOURCE: MABL, Inc.
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