PR99600

SUNNYVALE, Calif., Feb. 27, 2023 /PRNewswire=KYODO JBN/ --

  --Customizable system automates "if-then" workflow decision handling and

    routing of mobile devices undergoing refurbishment processing at mobile

    supply chain warehouses

FutureDial Incorporated (

https://c212.net/c/link/?t=0&l=en&o=3789794-1&h=405976223&u=https%3A%2F%2Fwww.futuredial.com%2F&a=FutureDial+Incorporated

), the leading provider of automation, information and logistics management

solutions for the mobile device industry, announced the launch of its newest

innovation ― Decision Manager(TM), which automates "if-then" business

rule decision-making for processing pre-owned mobile phones in refurbishing

warehouses.

For over 20 years, FutureDial has been delivering innovations for the reverse

logistics industry in the mobile supply chain. Decision Manager(TM) is the

latest addition to FutureDial's proven platform of automation solutions with

cutting-edge technology for the mobile phone refurbishment industry.  Over 1.5

billion tests have been performed on mobile devices with FutureDial solutions.

Innovative Technology Enhances Decision-Making at Refurbishment Facilities

Decision Manager(TM) automates decision-making at warehouse operations,

providing automated guidance to expedite handling and routing decisions,

reducing bottlenecks and errors. The system automates customer's predefined

business rules to provide timely and precise guidance throughout the processing

line, expediting workflow and improving efficiency.

According to Angel Anderson, FutureDial's Product Solution Manager, "We

designed Decision Manager to automate the customer-specific 'if-then' business

rules and logic which drive everything about how a mobile device is processed

and handled at various touchpoints in a refurbishment operation. Flexible

workflows are seamlessly applied device by device.  Each device's unique

condition drives individual decisions and routing.  This system is special in

that it doesn't just assign  the same routing for batches of devices; it's all

situationally determined, based on the unique device flowing at that time."

Removing the Guesswork from Processing Decisions

Decision Manager(TM) is customizable to different use cases throughout the

processing operation. FutureDial's Chief Strategy Officer, Steve Manning, spoke

about the removal of guesswork, enhancement of decision-making and streamlining

of workflows for mobile device processing: "We are excited to bring this

game-changing technology to the market. Decision Manager is extremely flexible

across a variety of use cases. The system streamlines operator workflows, to

process more phones in less time and with greater efficiency."

Standalone or Integrates with Customer Systems

Decision Manager(TM) can operate as a standalone product or it can be

integrated with other FutureDial solutions such as SMART Receive(TM), as well

as with a customer's existing Warehouse Management System or other external

systems. As a cloud-based solution, Decision Manager(TM) is not software that

is installed, rather it integrates with other systems and there are no hardware

components needed.

Angel Anderson explains that "a key advantage of Decision Manager is that no

extensive hard-coding of customer-specific 'if-then' logic is needed at the

customer's system-level; just some straightforward integration is all that is

needed. This task is outsourced to the system's cloud level, saving engineering

time and effort on the customer side. The system is highly customizable and

easily adaptable to unique business rules, seamlessly integrating with existing

infrastructure and scalable for growth."

Easy Configuration for Effective Deployment

Decision Manager(TM) is designed for easy configuration of rule profiles and

easy operation. Admins use a simple console to create, select and load the

"if-then" business rule profiles they need for their operations, and all

systems interact with Decision Manager(TM) via the Cloud interface. This

provides customers with a centralized location to store and easily configure

their business rules ("if-then" decision/condition logic) for all touchpoints

in their mobile device processing operation.

For more information about Decision Manager(TM) please contact the company at

sales@futuredial.com

About FutureDial

Founded in 1999, FutureDial is the leader in automation solutions for the

mobile device supply chain. The company's mission is to revolutionize the way

pre-owned devices are refurbished, for more efficiency and profitability.

FutureDial's easy-to-use, ADISA certified, automated SMART Processing

Platform(TM) reduces the number of operator touches, saving time and money for

Buy-Back Trade-In companies, Network Operators, Third-Party Logistics Providers

(3PLs), Manufacturers (OEMs), and Recyclers of preowned devices. By

consolidating work flows and giving insight into business operations,

FutureDial makes these businesses more efficient, profitable and responsive to

their customer needs.  Visit http://www.futuredial.com   or email

sales@futuredial.com  

Media Contact:

Bruce Brunger, Marcom Manager, FutureDial, Incorporated

Tel: +1 (408) 245-8880 Ext 206, Email: bruceb@futuredial.com    

SOURCE  FutureDial Incorporated