HYOSUNG Chairman Hyun-Joon Cho, "Customer Obsession Management" in the US ATM market

Hyosung Corporation

PR99654

 

SEOUL, South Korea, March 1, 2023 /PRNewswire=KYODO JBN/ --

 

HYOSUNG Chairman, Hyun-Joon Cho, announced today a management change in HYOSUNG

TNS with the goal of increasing market share in the US ATM market.

 

HYOSUNG TNS recently launched a new brand identity, "Hyosung Innovue." The new

brand identity has been localized to exercise Chairman Cho's new management

policy, "customer obsession management."  

 

Chairman Cho's emphasis on customer obsession management comes from his belief

that the need for multidimensional understanding of customers goes beyond the

VOC (Voice of Customers).

 

Based on their automation technology in the IT infrastructure and financial

services, HYOSUNG TNS continues to excel in ATM production and management

businesses in the global market. It holds high market shares not only in the

domestic market but all over the world, including the US, India, Indonesia, and

Australia.

 

HYOSUNG TNS is the number 1 company in the US ATM market, holding 50% of the

entire market share. HYOSUNG TNS has been expanding its business area from its

existing ATM provision services and entered the retail market with its easily

installed software platform on ATMs which supports various functions such as

currency exchange and bill payment as well as its development of self-ordering

kiosks and self-checkout systems.

 

SOURCE: Hyosung Corporation

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