Smiths Detection Launches First Customer Experience Centre in Asia Pacific

Smiths Detection

Smiths Detection Launches First Customer Experience Centre in Asia Pacific  

PR73857

SINGAPORE,June 5, 2018/PRNewswire=KYODO JBN/--

The US$1.5 million facility in Johor Bahru, Malaysia, set up to provide

immersive experience for customers

Smiths Detection, a global leader in threat detection and screening

technologies for aviation, ports and borders, urban security and defence

markets, today announced the opening of its first Customer Experience Centre in

Asia Pacific, with an investment of US$1.5 million. The centre is located at

the Smiths Detection Asia Pacific manufacturing facility in Johor Bahru,

Malaysia.

The 5,000 square foot space will offer an interactive and immersive environment

for customers to experience Smiths Detection's suite of security solutions as

well as consulting services focused on customers' specific business needs and

challenges. The new facility will also serve as a training centre for

customers, partners and distributors to demonstrate how Smiths Detection's

smart solutions optimizes the passenger experience, improves operational

efficiency and increases security effectiveness.

Photo-https://photos.prnasia.com/prnh/20180604/2150568-1

Jerome de Chassey, Smiths Detection’s Vice President for the Asia Pacific

region, unveils the inaugural product demonstration at the Customer Experience

Centre

Logo-https://photos.prnasia.com/prnh/20180604/2150568-1LOGO

The Customer Experience Centre will feature a range of threat detection

technologies for the aviation, ports and borders, urban security and defence

markets. The experience centre also simulates the end-user and checkpoint

operator experience through live demonstrations of Smart Lane components, such

as the iLane.evo, Checkpoint.Evoplus, eqo; high speed CT explosives detection

systems (EDS), such as the HI-SCAN 6040 CTiX; and portable threat detection

solutions, such as the IONSCAN 600. The aviation security experience also

covers hold baggage screening solutions and includes Smiths Detection's CTX

9800 DSi.

"As the threat landscape evolves, our customers need to implement robust threat

detection strategies that can address their business needs," said Jerome de

Chassey, Smiths Detection's Vice President for the Asia Pacific region. "With

the launch of the Smiths Detection Customer Experience Centre, we will be

better able to serve our customers in the region by giving them a venue to

experiment with the latest technology before deployment. Through this centre,

we hope to incubate new ideas to provide security, peace of mind and freedom of

movement, upon which the world depends."

Smiths Detection's Asia Pacific Manufacturing Facility was first established in

2014 aligning Smiths Detection's manufacturing footprint with its worldwide

business requirements. It is located in Kawasan Perindustrian Southern

Industrial & Logistics Clusters (SiLC), Nusajaya, Johor Bahru, and supported by

skilled assembly and commissioning technicians, supply chain management and

quality control.

About Smiths Detection

Smiths Detection, part of Smiths Group, is a global leader in threat detection

and screening technologies for aviation, ports and borders, defence, and urban

security markets. With more than 40 years of field-tested experience, we

deliver the solutions needed to protect society from the threat and illegal

passage of explosives, prohibited weapons, contraband, toxic chemicals and

narcotics.

Our goal is simple, to provide security, peace of mind and freedom of movement,

upon which the world depends. For more information visit

www.smithsdetection.com.

SOURCE  Smiths Detection

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