PR85839

DENVER, Oct. 13, 2020 /PRNewswire=KYODO JBN/ --

-- Cisco Hosted Collaboration Solution Now Available in Europe, Middle East and

Pacific Regions

Lumen (https://c212.net/c/link/?t=0&l=en&o=2929147-1&h=99736226&u=http%3A%2F%2Fnews.lumen.com%2F&a=Lumen ) (NYSE: LUMN)

has expanded its Cisco Hosted Collaboration Solution (HCS) to Europe, the Middle East,

Asia and Pacific regions, providing customers with simplified IP-based voice, video, and

messaging services.

Logo - https://mma.prnewswire.com/media/1275666/Lumen_Logo.jpg 

To learn more about Cisco HCS, go to

https://www.lumen.com/en-us/communications/hosted-collaboration-solution.html 

This new cloud-based hosted unified collaboration solution allows customers

dedicated use of the Cisco Unified Communications Manager (Call Manager) and

Collaboration Services. Delivered by Lumen, Cisco HCS service includes the full

Cisco user experience with several levels of redundancy.

Cisco HCS highlighted capabilities include:

    -- Sophisticated voice services based on VoIP.

    -- Video calling and conference capabilities, all delivered from the cloud.

    -- Voicemail and integrated messaging– from an IP phone, mobile phone or desktop.

    -- Single-click instant messaging, phone, and conferencing, using Cisco Jabber.

    -- Technology to meet and manage meetings and projects from virtually anywhere.

    -- Cloud-based contact center, with intelligent call routing and next-

       generation agent and supervisor desktops.

    -- Ability to redirect incoming IP calls to designated phones, move calls

       between the desktop and mobile phone and use corporate calling

       features, like conferencing and directories, from their mobile devices.

"It's no longer a luxury to support collaboration needs for employees trying to

work in a new world – it is essential to the new work experience," said Craig

Richter, senior director of product development at Lumen. "Cisco HCS brings

industry-leading capabilities to the Lumen portfolio, so now we can bring great

customer experiences and quality end-to-end service to a global customer base

more in need of it than ever."

Cisco HCS has been available in North America since 2014.

About Lumen

Lumen is guided by our belief that humanity is at its best when technology

advances the way we live and work. With approximately 450,000 route fiber miles

and serving customers in more than 60 countries, we deliver the fastest, most

secure platform for applications and data to help businesses, government and

communities deliver amazing experiences.

Learn more about the Lumen network, edge cloud, security, communication and

collaboration solutions and our purpose to further human progress through

technology at news.lumen.com (https://c212.net/c/link/?t=0&l=en&o=2929147-1&h=3958685755&u=http%3A%2F%2Fnews.lumen.com%2F&a=news.lumen.com ),

LinkedIn: /lumentechnologies, Twitter: @lumentechco,

Facebook: /lumentechnologies, Instagram: @lumentechnologies

and YouTube: /lumentechnologies. Lumen and Lumen Technologies are registered

trademarks of Lumen Technologies, LLC in the United States. Lumen Technologies,

LLC is a wholly-owned affiliate of CenturyLink, Inc.  

* The Lumen brand was launched on September 14, 2020. As a result, CenturyLink,

Inc. is referred to as Lumen Technologies, or simply Lumen. The legal name

CenturyLink, Inc. is expected to be formally changed to Lumen Technologies,

Inc. upon the completion of all applicable requirements.

SOURCE Lumen Technologies

CONTACT: Tracey Lucas, tracey.lucas@lumen.com, +1-720-888-4443