Up to $223b of the World's Top 100 Brands' Value Could Be at Risk from a Data Breach, Finds Infosys-Interbrand Study
PR88416
BENGALURU, India, 09 March 2021 /PRNewswire=KYODO JBN/ --
Infosys [https://www.infosys.com/] (NYSE: INFY), a global leader in
next-generation digital services and consulting, and Interbrand
[https://www.interbrand.com/] , a global brand consultancy firm, today revealed
that the potential risk in brand value of a data breach to the world's 100 most
valuable brands could amount to as much as $223b, according to a joint
cybersecurity and brand value impact report launched today. The report, called
'Invisible Tech. Real Impact,' examines the long-term impact of data breaches
on value of the world's top brands across sectors.
View a short video on the report HERE
[https://www.youtube.com/watch?v=AEIR00-kM6M&feature=youtu.be]
To quantify this risk, Infosys and Interbrand identified the brand factors
most impacted when a company suffers a data breach - presence, affinity, and
trust - and simulated the resulting brand value at risk in the event of a
breach, using Interbrand's proprietary brand valuation methodology. Infosys and
Interbrand found that industries such as Technology, Financial services and
Automotive might suffer a higher overall brand value at risk from data
breaches, whereas Luxury brands and Consumer Goods face greater value at risk
as a percentage of their net income. Specifically, the report quantified the
brand value risk different industries face because of a data breach, including:
- Technology – Up to $29b brand value risk (up to 53 percent of 2020 net
income)
- Financial Services – Up to $2.6b brand value risk (up to 52 percent of
2020 net income)
- Automotive – Up to $4.2b brand value risk (up to 77 percent of 2020 net
income)
- Consumer Goods - Up to $5b brand value risk (up to 114 percent of 2020
net income)
- Luxury – Up to $2.4b brand value risk (up to 115 percent of 2020 net
income)
Vishal Salvi, Chief Information Security Officer & Head Cyber Security
Practice, Infosys said, "Cybersecurity for long was seen as a cost of doing
business. However, in this digital age, where a company's reputation is based
on its ability to protect customer data and establish digital trust,
cybersecurity is becoming a business differentiator. Through this report, we
bring a novel approach to quantifying the impact of a data breach to the brand
value to help businesses understand and evaluate if the cybersecurity
investments they are making are proportionate to the risk they face. It also
reinforces the need for CISOs to engage with the board and build a robust
governance ecosystem while employing a 'secure by design' approach to safeguard
their brand value and reputation "
Ameya Kapnadak, Chief Growth Officer (India), Interbrand, said, "There's a
fundamental shift in how brands engage with their customers. As the lines
between the physical and virtual worlds increasingly blur, and brands rely more
and more on the digital world to create unique experiences for their customers,
data breaches have the potential to dent the very core of the brand's
relationship with its customers. These shifts underscore the need to
re-evaluate 'hygiene' aspects of customer experience, like cybersecurity."
For the study, Infosys partnered with Interbrand to simulate the value at
risk for a brand in the event of a data breach. Interbrand's global team of
valuation experts estimated the impact of a breach on a brand strength with
scores from Best Global Brand (BGB) 2020 as a benchmark. The simulation used
these 'post breach' brand strength scores to estimate the "Value at Risk" due
to a breach, on the Best Global Brands. CMOs, CISOs and other decision-makers
can leverage the methodology as a template to help them understand similar
risks they might face to their brand value and calculate the right level of
cybersecurity investment for them.
For a full copy of the report, please click HERE
[https://www.infosys.com/services/cyber-security/insights/long-term-cost-data.ht
ml]
About Interbrand
At Interbrand, we believe that growth is achieved when an organization has
a clear strategy and delivers exceptional customer experiences. We do both,
through a combination of strategy, creativity, and technology that helps drive
growth for our clients' brands and businesses. With a network of 21 offices in
16 countries, Interbrand is a global brand consultancy, and publisher of the
highly influential annual Best Global Brands
[https://interbrand.com/best-brands/] and Breakthrough Brands
[https://www.interbrand.com/breakthrough-brands-2020/] reports, and Webby
Award-winning brandchannel [http://www.brandchannel.com/]. Interbrand is part
of the Omnicom Group Inc. (NYSE:OMC) network of agencies. For more information,
please contact us, or follow Interbrand on LinkedIn
[https://www.linkedin.com/company/interbrand] , Twitter
[https://twitter.com/interbrand] and Facebook [https://twitter.com/interbrand] .
Methodology
Having pioneered brand valuation in 1988, Interbrand have a deep
understanding of the impact a strong brand has on key stakeholder groups that
influence the growth business. Interbrand was the first company to have its
methodology certified as compliant with the requirements of ISO 10668
(requirements for monetary brand valuation) and played a key role in the
development of the standard itself.
There are three key components to all of Interbrand's valuations: an
analysis of the financial performance of the branded products or services, of
the role the brand plays in purchase decisions, and of the brand's competitive
strength:
1. Financial Analysis
This measures the overall financial return to an organization's investors,
or its economic profit. Economic profit is the after-tax operating profit of
the brand, minus a charge for the capital used to generate the brand's revenue
and margins.
2. Role of Brand
This measures the portion of the purchase decision attributable to the
brand as opposed to other factors (for example, purchase drivers such as price,
convenience, or product features). The Role of Brand Index (RBI) quantifies
this as a percentage.
3. Brand Strength
Brand Strength measures the ability of the brand to create loyalty and,
therefore, sustainable demand and profit into the future. Brand Strength
analysis is based on an evaluation across 10 factors that Interbrand believes
constitute a strong brand. Performance in these areas is judged relative to
other brands in the industry and relative to other world-class brands. The
Brand Strength analysis delivers an insightful snapshot of the strengths and
weaknesses of the brand and is used to generate a road map of activities to
grow the brand's strength and value into the future.
4. Value at Risk
For the purposes of this study, we estimated the Value at Risk that the
Best Global Brands might have, in the event of a data breach. To do this we
first arrived at estimates of a "post breach" brand strength score based on the
brand strength factors that the breach might most impact – presence, affinity
and trust. Using these post-breach brand strength scores allowed us to
calculate the 'post breach' brand value. Finally, comparing the lower
'post-breach' brand value to the original brand value gave us the estimated
Value at Risk.
About Infosys Ltd.
Infosys is a global leader in next-generation digital services and
consulting. We enable clients in 46 countries to navigate their digital
transformation. With four decades of experience in managing the systems and
workings of global enterprises, we expertly steer our clients through their
digital journey. We do it by enabling the enterprise with an AI-powered core
that helps prioritize the execution of change. We also empower the business
with agile digital at scale to deliver unprecedented levels of performance and
customer delight. Our always-on learning agenda drives their continuous
improvement through building and transferring digital skills, expertise, and
ideas from our innovation ecosystem.
Visit www.infosys.com [https://www.infosys.com/] to see how Infosys (NYSE:
INFY) can help your enterprise navigate your next.
Safe harbor:
"Certain statements in this release concerning our future growth prospects
and financial expectations are forward-looking statements intended to qualify
for the 'safe harbor' under the Private Securities Litigation Reform Act of
1995, which involve a number of risks and uncertainties that could cause actual
results to differ materially from those in such forward-looking statements. The
risks and uncertainties relating to these statements include, but are not
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countries around the world, changes in political, business, and economic
conditions, fluctuations in earnings, fluctuations in foreign exchange rates,
our ability to manage growth, intense competition in IT services including
those factors which may affect our cost advantage, wage increases in India, our
ability to attract and retain highly skilled professionals, time and cost
overruns on fixed-price, fixed-time frame contracts, client concentration,
restrictions on immigration, industry segment concentration, our ability to
manage our international operations, reduced demand for technology in our key
focus areas, disruptions in telecommunication networks or system failures, our
ability to successfully complete and integrate potential acquisitions,
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governmental fiscal incentives, political instability and regional conflicts,
legal restrictions on raising capital or acquiring companies outside India,
unauthorized use of our intellectual property and general economic conditions
affecting our industry and the outcome of pending litigation and government
investigation. Additional risks that could affect our future operating results
are more fully described in our United States Securities and Exchange
Commission filings including our Annual Report on Form 20-F for the fiscal year
ended March 31, 2020. These filings are available at www.sec.gov
[https://www.sec.gov./] . Infosys may, from time to time, make additional
written and oral forward-looking statements, including statements contained in
the Company's filings with the Securities and Exchange Commission and our
reports to shareholders. The Company does not undertake to update any
forward-looking statements that may be made from time to time by or on behalf
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Video: https://www.youtube.com/watch?v=AEIR00-kM6M
Logo: https://mma.prnewswire.com/media/633365/Infosys_Logo.jpg
Source: Infosys
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