PR89798

SINGAPORE, June 01, 2021/PRNewswire=KYODO JBN/--

    PureSoftware [https://puresoftware.com/], a next-gen software product, and

services company, has partnered with NICE Systems, a worldwide leading provider

of cloud and on-premises enterprise software solutions. The partnership aims at

using PureSoftware's end-to-end implementation services to enhance the user

experience for enterprises across the globe with NICE's world-class platforms

–InContact CXone and Actimize.

   PureSoftware aims to strengthen its Unified Communications CoE by building a

dedicated team with capabilities on the NICE platform. With PureSoftware's

focused presence in Asia; this partnership will enable PureSoftware's customers

in the region to get more support as they transform their contact centres and

communication processes to meet the needs of the emerging remote working

environments.

    "We are delighted with our new partnership with PureSoftware and are

excited to be delivering a joint go to market in ASEAN to bring new levels of

experience to our customers," said Andrew Hindmarch, VP of Channel & Alliances

for APAC at NICE Systems.

   The RPA Center of Excellence

[https://puresoftware.com/robotics-process-automation/] at PureSoftware that

has been delivering process automation solutions for customers will also now

include NICE Advanced Process Automation (APA), with expertise in implementing

the employee virtual assistant, NEVA.

   "We're excited to partner with NICE to expand our presence in the unified

communications. This powerful association as an implementation partner will

expand our capabilities in helping organizations drive a more flexible and

streamlined contact center experience for the modern global enterprise," said

Manish Sharma [https://www.linkedin.com/in/manishsharma7/], Chief Executive

Officer, PureSoftware.

   Together, PureSoftware's implementation capabilities and NICE solutions will

power enterprises to know their customers better, act in real-time, and ensure

that every employee is engaged.

   About PureSoftware:

   PureSoftware is a software product and services company that focuses on

driving a differentiated customer experience, accelerating cycle time, and

improving business outcomes through the integration of digital solutions,

robotic automation, and non-linear commercial models. It's global delivery

organization offers reliable technology led solutions that meet performance,

quality, time to market, rapid customization, and support.

   About NICE

   NICE Systems is the worldwide leader of intent-based solutions that capture

and analyze interactions and transactions, realize intent, and extract and

leverage insights to deliver impact in real-time. Driven by cross-channel and

multi-sensor analytics, NICE solutions enable organizations to improve business

performance, increase operational efficiency, prevent financial crime, ensure

compliance, and enhance safety and security.

   Media Contact:

   Gyaneshwari Tiwari

   gyaneshwari.tiwari@puresoftware.com  

   +91-8376932369

   Logo: https://mma.prnewswire.com/media/1450649/PureSoftware_Logo.jpg

   Source: PureSoftware