Emerson's Southeast Asia Service Centre Cuts Flow Meter Service Turnaround Times by 80% with New Larger Calibration Stand
PR92553
SINGAPORE, Nov. 12, 2021 /PRNewswire=KYODO JBN/ --
Revamped facility provides Southeast Asia customers with convenience, quality
assurance, and accreditation for calibration
Emerson's Southeast Asia Service Center is expanding the advantage offered to
its customers by adding the calibration of large flow meters to its offering,
resulting in an 80% reduction in service and line downtime for customers in the
Southeast Asia region.
Updates to flow calibration services include increasing line sizes from .10 to
4 inches to a much larger 12 inches, which increases flow rates from 0.05 to
3,000 kilograms per minute, and increase flow up to 12,000 Kg/min.
Prior to the addition of the new larger calibration stand, customers in the
region's oil and gas and chemical industries needed to ship larger sized flow
meters to testing facilities overseas to diagnose, repair or calibrate their
devices to factory standards. This process was not only time-consuming but
costly, often leading to shutdowns and delays.
Now the Southeast Asia Service Center has resolved the problem by offering
local calibration services for a broader range of instrumentation devices. This
saves customers time and resources since support specialists can perform
quality assurance, diagnostics, setup and repair on-site. As a result,
calibration and service turnaround times can be reduced from two months to two
weeks. Aside from the new calibration stand, Emerson support and technical
specialists can now diagnose and troubleshoot flow meter problems and other
customer concerns remotely in Asia. This reduces overall cost, speeds up
operations and ensures safety for both customers and Emerson personnel in light
of the COVID-19 pandemic.
The Service Center adheres to international standards, with an ISO
17025-compliant quality management system, which ensures that the laboratory
meets the technical requirements necessary to consistently deliver technically
valid calibrations. Accreditation from Singapore Accreditation Council (SAC), a
signatory of ILAC-MRA, means that calibration results can be accepted in other
countries without additional testing or verification.
The existing service centre is compliant with Singapore Standards (SS)
re-calibration requirements namely SS660, SS648 which are related to bunker
cargo delivery. Emerson has been designated for the existing capability by
Enterprise Singapore, Weights and Measures as an Authorized Verifier (AV).
With the AV status, Emerson is authorized to seal flow meters once they are
calibrated in the lab. This ensures compliance to regulatory and contractual
requirements for flow meters used for custody transfer applications. Emerson
plans to secure ISO17025 Accreditation and Authorized Verifier status for the
expanded capability as well. It also ensures metrological traceability and
process reliability for laboratories and facilities from 14 Global Service
Centres operated by over 400 local service specialists in 14 different regions
worldwide.
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About Emerson
Emerson (NYSE: EMR), headquartered in St. Louis, Missouri (USA), is a global
technology and engineering company providing innovative solutions for customers
in industrial, commercial and residential markets. Our Automation Solutions
business helps process, hybrid and discrete manufacturers maximize production,
protect personnel and the environment while optimizing their energy and
operating costs. Our Commercial & Residential Solutions business helps ensure
human comfort and health, protect food quality and safety, advance energy
efficiency and create sustainable infrastructure. For more information, visit
Emerson.com(https://www.emerson.com/en-us)
Additional resources:
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SOURCE: Emerson
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Caption: Emerson's expanded large size flowmeter calibration facility in Singapore
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