10-fold Increase for Hotel Intelligence Upgrade During this Pandemic
PR93161
TAIPEI, Nov. 18, 2021 /PRNewswire=KYODO JBN/ --
Aiello Inc. releases another good news after the completion of pre series A
fundraising announced. Though Travel industry has suffered from COVID-19
pandemic, Aiello is bucking the trend and got strong double-digit growth in
revenue, with successfully launched 5000 rooms of over 20 hotels in Taiwan to
reach million end-users. With Aiello Voice Assistant takes around 50% of market
share in 4 and 5-star hotels, Aiello is honored to be a leading brand of
conversational AI for enterprise in Taiwan. InterContinental Kaoshiung, the
first InterContinental namesake hotel in Taiwan and which will open soon, also
have it. In addition, the company will continually active on strong overseas
market expansion.
"Although chip shortage and cost inflation occur, we still maintained a strong
growth since most hotels tend to renovate and upgrade their facilities during
this pandemic. Aiello combined the advantages of front-end device as a speaker
and back-end cloud management, coupled with strategic resources to improve the
richness of content, hence, we won the reputation both from business
enterprises and end customers." Vic Shen said, the CEO of Aiello.
With the lifting of restrictions, Taiwanese turn to domestic travel, especially
with government's "Stimulus Vouchers" program launched. Therefore, it
generated 80 million voice interactions and inquiries and requests take 30% of
the total. By this, the speech-to-text demands can reduce misunderstanding in
oral communication further lower 20% of time is spent by hotel staff answering
the phone. It particularly stimulate increase extra 20% consumption in hotel
through the recommendation of Aiello assistant
Other than high accuracy NLP technology and AIoT applications, Aiello
continuously to maintain impactful contents and functionality by enriching user
experiences in combining multiple resources, including famous food & play media
choice, News, music access, push coupons via Line, feedback survey, "Aiello
voice assistant" is highly capable to fulfill the demand across all age group.
ABOUT Aiello
Founded at the end of 2018, Aiello provides a full-stack AI NLP SaaS platform
based on in-house NLU technology. Our solutions enable enterprises across
various industries (finance, insurance, hospitality...) to build their own
conversational AI SaaS platform and NLU data framework to understand their
clients.
Aiello team comes from Google, Qualcomm, Amazon, and HTC. Aiello won CES Asia
AI Innovation award and was awarded as the first prize of Startup by
BusinessNext, the most influential financial-tech media in Taiwan.
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