PR97464

BOSTON, August 17, 2022 /PRNewswire=KYODO JBN/ --

    Soroco [https://soroco.com/], one of the world's first work graph

companies, today announced the launch of the first-ever Task Mining Playbook

[https://soroco.com/soroco-launches-first-ever-task-mining-playbook-by-everest-g

roup/] by Everest Group, a leading research firm.

   This playbook is a first-of-its-kind guide that empowers enterprises at

various stages of their transformation journey with insights, methodologies,

and practical advice to achieve best-in-class outcomes through the work graph.

It also gives IT and business leaders the foundation they need to get the most

out of this transformative technology.

   "The new Everest Group Task Mining Playbook empowers enterprises with

insights, methodologies, and practical advice to effectively leverage task

mining to plan, sustain, and optimize the returns from their process

transformation and automation programs," said Amardeep Modi, Vice President,

Everest Group. "Task Mining is still new to many organizations. This

comprehensive playbook aims to enable them to visualize and plan a roadmap that

answers the questions of what to do next and how to achieve those never-ending

efficiency and experience targets."

   Samson David, CEO, Soroco, said, "We are pleased to offer the Task Mining

Playbook

[https://soroco.com/soroco-launches-first-ever-task-mining-playbook-by-everest-g

roup/], which is packed with industry trends and best practices and serves as

both a guide and tool for customers and partners. At Soroco, we are building

the world's first work graph platform, a database of shared digital experiences

emanating from our daily work. Today, over 60% of this data originates from

millions of human-computer interactions teams and users have across

applications, emails, chats, and documents at work. Providing structured

insights to customers from this massive, untapped, and unstructured enterprise

data is critical for the success of transformation programs within enterprises."

   The playbook highlights how traditional solutions are not suitable for how

teams work today and fail to capture work done using a suite of productivity

applications. The playbook includes an enterprise case study by a leading

pharma major, Bayer, that showcases how Soroco's flagship product Scout helped

improve the efficiency and effectiveness of several teams. It also incorporates

findings from a customer survey conducted across 111 CIOs, managers, and

end-users.

   Some of the key findings of the survey include:

   - For 60% of the organizations, a lack of as-is process visibility and

documentation is a critical challenge.

   - 30% of organizations struggle to efficiently orchestrate the workflow

across several systems, applications, and human workforce.

   - Process documentation/SOP updates occur annually or less often in more

than 50% of organizations, resulting in an inaccurate understanding of the

business processes.

   Given the growing usage of applications such as collaboration apps and

documentation tools, the work graph emerges as the key link to understanding

unstructured and undocumented work on various applications. The work graph

provides deep visibility into how teams manage work and helps understand how

last-mile activities are performed in the workplace.

   Download a complimentary copy of the Task Mining Playbook here

[https://soroco.com/soroco-launches-first-ever-task-mining-playbook-by-everest-g

roup/].

   About Soroco:

   Soroco is building the world's first work graph platform - a database of

shared digital experiences emanating from our daily work. We are a deep tech

company with ~40 patents. Our flagship product Scout, powered by the work

graph, provides near real-time insights into how work gets done on the ground

and helps enterprises in their transformation journey. The 'work graph' unifies

disjoint categories like Process Mining, Task Mining, user training, BPM, and

RPA to provide a single source of truth. Visit www.soroco.com to learn how we

help teams discover their work graph.

   Source: Soroco