PR97771

AMSTERDAM, Sept. 13, 2022 /PRNewswire=KYODO JBN/

    Flytxt B.V. today announced that its Flytxt CLTV AI for CX solution

(https://store.sap.com/dcp/en/product/display-0000060730_live_v1/Flytxt%20CLTV%2

0AI%20for%20SAP%20Customer%20Experience) is now available on SAP(R) Store

(https://store.sap.com/dcp/en/) and is part of SAP's industry cloud portfolio

for the telecommunication industry.

    Video: https://www.youtube.com/watch?v=LAKPADHUx8w

    Flytxt CLTV AI leverages integration capabilities of SAP Business

Technology Platform (SAP BTP) and integrates with SAP Customer Data Platform to

deliver actionable customer and product intelligence to improve customer

experience workflows and decisions, resulting in better business outcomes.

    "Capitalizing on customer lifetime value (CLTV) is rapidly becoming a key

factor for subscription business success; however, maximizing CLTV has been

difficult despite having access to vast amounts of customer data and computing

resources," said Dr. Vinod Vasudevan, CEO of Flytxt. "Simultaneously,

subscription businesses are increasingly turning toward outcome-based business

models to secure recurring revenue streams. The Flytxt solution helps

businesses in the SAP ecosystem maximize CLTV through our well-trained and

market-proven AI."

    Subscription businesses using SAP Customer Data Platform can make use of

this add-on solution from Flytxt to have additional customer intelligence in

the form of predictive insights, recommendations, and next best actions.

    "The Flytxt CLTV AI for CX solution complements our portfolio and enables

actionable customer and product intelligence for our customers," said Carl

Kehres, Head of Telecommunication Industry Business Unit at SAP. "We look

forward to collaborating with Flytxt to bring the value of our partnership to

customers who want to drive cost-effective and sustainable growth in their

industry."

    The Flytxt CLTV AI for CX solution:

    - Leverages Flytxt's AI/ML models trained with trillions of curated data

points to derive accurate and deeper insights on historical and predicted usage

behavior of customers

    - Prescribes recommendations and next best actions at scale for users of

SAP Customer Data Platform to help optimize the value of every customer

interaction across touch points and journeys

    - Performs no-code analytics; saves time in performing manual analysis and

custom AI/ML model development and training

    - Supports APIs that can access customer, product, and campaign data from

SAP Customer Data Platform and other CX applications and then feeds actionable

intelligence back into these systems

    To help enable companies to become intelligent enterprises, SAP is

expanding its vertical solutions with an ecosystem of industry cloud solutions

(https://www.sap.com/industries/industry-cloud.html). The solutions leverage

SAP BTP, with advanced technologies, and are interoperable with SAP's

intelligent suite. Flytxt is working with SAP to create offerings that meet

specific, telecommunications industry requirements to provide customers with

tools to help achieve positive business outcomes. Learn more at SAP Store

(https://store.sap.com/dcp/en/industry-cloud).

    Flytxt is a partner in the SAP® PartnerEdge® program. Businesses that use

SAP technologies from telecommunication, media, financial services, utilities,

and travel sectors can subscribe to Flytxt's CLTV AI to gain additional

intelligence for maximizing customer and product lifetime value.

    About Flytxt B.V.

    Flytxt is the trusted technology partner of 80+ digital enterprises across

more than 50 countries, as well as of top CX platform vendors for CLTV

maximization. Its award-winning, CLTV maximization AI has been designed and

trained using real-world insights and patterns from more than a billion

consumers and trillions of data points. The firm has a corporate office in

Dubai, global development centres in India, and presence in Mexico,

Netherlands, Colombia, Czech Republic, Spain, and Kenya.

    SAP and other SAP products and services mentioned herein as well as their

respective logos are trademarks or registered trademarks of SAP SE in Germany

and other countries. Please see https://www.sap.com/copyright for additional

trademark information and notices.

    For more information, press only:

    Ami Atha  

    PrforFlytxt@bospar.com

    Video: https://www.youtube.com/watch?v=LAKPADHUx8w

    Logo: https://mma.prnewswire.com/media/1748972/Flytxt_Logo.jpg

Source: Flytxt