PR98242

BANGALORE, India, Oct. 12, 2022 /PRNewswire=KYODO JBN/ --

    Sonata is supporting eir evo's business growth through the standardization

of their CRM platform, migrating from Salesforce to Microsoft Dynamics

    Sonata Software, a global IT services and technology solutions company, has

announced that it has signed an agreement with eir evo, Ireland's leading

Telecommunications and ICT Solutions Provider, to support the standardization

of their CRM platform, migrating them from Salesforce to Microsoft Dynamics.

    In addition to the above agreement, Sonata Software and eir evo also plan

to implement a long-term strategy for growing Microsoft Dynamics within the

Irish market, by co-creating engagement models for a cohesive approach.  

    Back in March 2021, eir Business and Evros Technology Group, announced the

completion of their merger, enabling the organization – the newly named eir evo

– to offer an unrivalled portfolio of services across cyber security, cloud,

networking, app development, 24x7x365 managed support and more, to the whole of

Ireland. Since then, the company has been working on the standardization of

their platforms across both entities for a fully integrated and optimized way

of working.

    Sonata Software's unique platform migration process, will empower

operational efficiency across eir evo, supporting them in delivering their

business objectives. The migration will also enable seamless collaboration

across their business functions, while delivering visibility across all of

their IT systems. This internal optimization will also support productivity and

customer-centric efficiencies.

    Sonata's experience of the Microsoft Dynamics Platform, provides customers

with end-to-end service expertise so that they can make their CRM future-ready,

thereby gaining the right level of visibility and insights to enhance their

customer service experience.

    "We look forward to our collaboration with Sonata to optimize our IT

landscape, helping us to deliver a Dynamics solution and partnership for the

Irish market, accelerating our journey towards a great user experience,

delivered with agility and operational excellence, all backed by eir evo's

expertise and emphasis on innovation," said Joe Brady CIO at eir evo.

    "At Sonata, we believe in providing solutions that help our customers

achieve their goals effectively and efficiently. Our collaboration with eir evo

will enable them to provide superior customer service through streamlined

collaboration across their groups, along with an enhanced digital experience

and optimized operational capabilities. The values we share will help eir evo

provide their distinctive set of innovative solutions to their customers," said

Roshan Shetty, Chief Revenue Officer, Sonata Software.

    About Sonata Software (https://www.sonata-software.com/about-us)

    For more information, press only:

Nandita Venkatesh,

Sonata Software Limited

CIN- L72200MH1994PLC082110

A.P.S. Trust Building,

Bull Temple Road, N.R. Colony

Bangalore 560004, India

Tel:+91806778199

Nandita.v@sonata-software.com

    Logo: https://mma.prnewswire.com/media/689012/Sonata_Software_Logo.jpg

    Source: Sonata Software