Over $460 billion incremental profits from better data practices, trust in AI, and business integration
PR98838
BANGALORE, India, November 16, 2022 /PRNewswire=KYODO JBN/--
- Better Together: Infosys research finds AI and data must join forces to
deliver strategic value
-- According to new research from the Infosys Knowledge Institute, the thought
leadership and research arm of Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY),
companies can generate over $460 billion in incremental profit if they do three
things: improve data practices, trust in advanced AI, and integrate AI with
business operations. However, despite high expectations for data and artificial
intelligence (AI), most companies fail to act on these areas to convert data
science to business value.
Infosys Data+AI Radar: Making AI Real found that although three of four
companies want to operate AI across their firms, most businesses are new to AI
and face daunting challenges to scale. 81% of respondents deployed their first
true AI system in only the past four years, and 50%, in the last two.
The report also found that 63% of AI models function only at basic capability,
are driven by humans, and often fall short on data verification, data
practices, and data strategies. Only 26% of practitioners are highly satisfied
with their data and AI tools. Despite the siren song of AI, something is
clearly missing.
Infosys Knowledge Institute found that high-performing companies think
differently about AI and data, and these leaders focus in three areas:
Transform data management to data sharing. Companies that embrace the
data-sharing economy generate greater value from their data. Data increases in
value when treated like currency and circulated through hub-and-spoke data
management models ($105 billion incremental value). Companies that refresh data
with low latency generate more profit, revenue, and subjective measures of
value.
Move from data compliance to data trust. Companies highly satisfied with their
AI (currently only 21%) have consistently trustworthy, ethical, and responsible
data practices. These prerequisites tackle challenges of data verification and
bias, build trust, and enable practitioners to use deep learning and other
advanced algorithms.
Extend the AI team beyond data scientists. Businesses that apply data science
to practical requirements create value. The report found that business—data
scientist integration accelerates efficiencies and value extraction (additional
$45 billion profit growth). For intelligent data, business and IT are much
better together.
Combined, these areas not only scale AI usage but unlock its potential value –
transforming AI dreams to insights and operational effectiveness and improving
the human experience. Infosys research found the financial services industry
recorded the strongest satisfaction with its data and AI uses, followed by
retail and hospitality, healthcare, and high tech.
Satish H.C., EVP and Co-Head Delivery, Infosys, said, "Companies that build
foundations to trust and share their data are more agile and scale their AI.
Companies that don't trust their data risk a vicious cycle of "pilot purgatory"
and only use data and AI to solve small problems. Data management combined with
trust in AI are the dual solutions to increase business capability and
financial rewards."
To learn more about the Infosys DATA+AI Radar 2022 and access the complete
report, click here
[https://www.infosys.com/services/applied-ai/insights/data-ai-radar-2022.html].
Explore the Infosys DATA+AI Radar experience here [https://dataairadar.com/].
Methodology
Infosys used an anonymous format to conduct an online survey of 2,500 senior
technology leaders and executives across thirteen industries across the US, UK,
France, Germany, Australia, and New Zealand. To gain additional qualitative
insights, the researchers interviewed practitioners, subject matter experts,
and business leaders.
About Infosys
Infosys is a global leader in next-generation digital services and consulting.
Over 300,000 of our people work to amplify human potential and create the next
opportunity for people, businesses and communities. With over four decades of
experience in managing the systems and workings of global enterprises, we
expertly steer clients, in more than 50 countries, as they navigate their
digital transformation powered by the cloud. We enable them with an AI-powered
core, empower the business with agile digital at scale and drive continuous
improvement with always-on learning through the transfer of digital skills,
expertise, and ideas from our innovation ecosystem. We are deeply committed to
being a well-governed, environmentally sustainable organization where diverse
talent thrives in an inclusive workplace.
Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your
enterprise navigate your next.
Safe Harbor
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SOURCE: Infosys
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