PR93141

LONG BEACH, Calif., Nov. 18, 2021 /PRNewswire=KYODO JBN/--

A class action filed in US District Court for the Central District of

California, on October 27, 2021 alleges that Datto purposefully, willfully, and

knowingly committed consumer fraud and violated multiple consumer protection

laws.

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Datto purchased Open Mesh. Open Mesh induced customers and distributors to buy

networking hardware with a promise of a free "Lifetime Cloud License" for the

cloud-based network controller platform "CloudTrax" which the hardware requires

to operate. This included maintenance, automatic firmware updates, and

support.  

Datto allegedly defrauded consumers and distributors out of the value of their

purchases by disabling the free automatic firmware updates, maintenance, and

support for the hardware.

Removing this functionality of the hardware renders it useless for the purposes

it was advertised for and sold to distributors and consumers to use it in their

businesses, for example, hotels, apartments, retail stores, restaurants, small

and medium sized business, and just about anywhere else.

Datto then offered consumers and distributors to move their Open Mesh hardware

to Datto's CloudTrax, to regain this functionality if they pay a monthly fee.

Datto's CloudTrax is essentially the same as Open Mesh CloudTrax.

The lawsuit also alleges that Datto failed to provide duty of care to the

customers and distributors, violated the unfair business practice act, violated

the consumer legal remedies act, breached their contracts, breached implied

warranty of merchantability, intentionally misrepresented themselves, and

caused harm to their customers and distributors when their ability to use the

product they purchased was forcefully taken away from them.

Plaintiffs and class members suffered a loss of economic gain and subsequently

also suffered other financial loss due to Datto's alleged false advertising and

deception.

The case is Dinnerman et al v. Datto, Inc et al, 8:21-cv-01771-JVS-DFM.

The plaintiffs, Joshua Dinnerman and Paul Feinberg, are represented by the Law

Offices of Gary R. Carlin APC, a Long Beach, CA based law firm.

If you have suffered losses or damages by Datto's practices and would like to

join the Datto class action, or if you have any questions, please contact the

Law Offices of Gary R. Carlin APC by email at info@dattoclassaction.com, or

through their website at https://www.dattoclassaction.com.

SOURCE: Law Offices of Gary R. Carlin APC