PR91163

MUMBAI, India, Aug 16, 2021, /PRNewswire=KYODO JBN/--

- Report records 10% Digital Trailblazers, 52% Digital Migrants and 38%

Digital Aspirants  

- 45% enterprises attribute productivity loss during the crisis to connectivity

- 45% CXOs fear employee burnout without the right tools and systems

- 41% enterprises confirm threat of losing market share if they didn't shift to

a digital-first operating model

Tata Communications (https://www.tatacommunications.com/), a global digital

ecosystem enabler, today unveils "Leading in a Digital-First World; Enabling

Success with the Right Mindset, Ecosystem and Trust" Report which finds 90% of

enterprises are yet to achieve their digital-first goals with 49% admitting

that cyber security is the top most priority for their business. It also brings

to light, 45% of enterprises lost productivity during the crisis due to

problems of connectivity and 41% enterprises attribute the shift to

digital-first operating models for maintaining market share during the course

of the pandemic. The survey was conducted among business leaders across 750

enterprises in 11 countries and classifies them into three distinct categories

as per their digital maturity stage.

Digital Trailblazers: Only 10% enterprises have the most advanced digital

operating models, connectivity platforms and strategies ensuring secure and

trusted operations. 63% of them attribute revenue growth to their digital-first

strategy.

Digital Migrants: 52% of enterprises have limited digitalisation in their

business, but still need to improve in several areas of digital capability.

Digital Aspirants: 38% of enterprises are at a nascent stage of digitalising

their business and have been unable to achieve growth due to lack of digital

maturity.

"A digital-first operating model is a must for enterprises in the new world

order. As economies open, trust and security are core to the competitiveness

and agility of enterprises seeking growth. The scale of digitalisation will be

the new barometer of success for enterprises irrespective of its size or

industry," said A.S Lakshminarayanan, Managing Director and CEO, Tata

Communications.

The 'Leading in a Digital-First World' Report very clearly identifies gaps and

addressal for enterprises in their digital transformation journeys to be in

three areas:

-   Commit to a digital-first operating model: 44% were not successful in

delivering a digital-first operating model for their ecosystem. To address

this, real benefits of digital transformation requires organisations to go far

beyond shifting some business processes online. They need a coherent digital

operating model that over time reimagines every core channel, process and

service offering to maximise the digital opportunity.

-   Create quality user experiences with a hyperconnected ecosystem: 91%

enterprises admit that they are not able to provide high-quality digital

experiences for their customers, employees and business partners. They concur

to having only a patchwork of different digital strategies and processes across

their organisations. To move up the value chain, a digital-first strategy

focusing on agility, control and security is critical. Enterprises must move

away from legacy processes and embrace 'being hyperconnected' and delivering

high-quality, secure and frictionless collaboration for all stakeholders across

the entire ecosystem.

-   Central to a digital-first business is security and trust: 49% enterprises

affirm cyber security to be the most important aspect of their digital strategy

to continually improve and 34% enterprises rate themselves poorly at delivering

an agile operating model. This is a stumbling block on their ability to

innovate and adapt faster than their competition. As cyber threats and

regulatory demands gain centre stage in the new world enterprises must continue

to win trust, businesses must stay vigilant and invest proactively to safeguard

all stakeholders.

As the 'Leading in a Digital-First World' Report states, the current shift to

digital-first operating models is a defining moment in the evolution of

businesses and rethinking the new world. A digital-first strategy enables

secure, connected and digital experiences. The sooner organisations start to

accelerate their digital transformation journeys up the digital maturity curve,

the more likely they are to empower themselves for the new digital era.

Find out more about the research and read the full report here (

https://gamma.tatacommunications.com/assets/wp-content/uploads/2021/08/Leading-in-a-Digital-First-World-Global-Edition.pdf).

About Tata Communications

A part of the Tata Group, Tata Communications (NSE: TATACOMM; BSE: 500483) is a

global digital ecosystem enabler powering today's fast-growing digital economy

in more than 190 countries and territories. Leading with trust, it enables

digital transformation of enterprises globally with collaboration and connected

solutions, core and next gen connectivity, cloud hosting and security solutions

and media services. 300 of the Fortune 500 companies are its customers and the

company connects businesses to 80% of the world's cloud giants. Its Tier-1 IP

network, wholly-owned subsea fibre backbone and consortium cables' global

network carries ~30% of the world's internet routes. For more information,

please visit www.tatacommunications.com

SOURCE: Tata Communications