Comviva and Vietnamobile announce strategic partnership to power AI-led intelligent customer engagement

Comviva

PR97291

 

NEW DELHI, Aug. 1, 2022 /PRNewswire=KYODO JBN/-

 

- Comviva MobiLytix™ Marketing

Studio[https://www.comviva.com/products-solutions/growth-marketing/cvm/] to

deliver personalized and integrated customer experience

 

    Comviva[https://www.comviva.com/], the global leader in mobility solutions,

today announced its strategic partnership with

Vietnamobile[https://www.vietnamobile.com.vn/], one of the leading telecom

operators in Vietnam to power AI-led intelligent customer engagement. As a part

of the engagement, Comviva shall help Vietnamobile deliver personalized,

contextual communications in real time and at scale with MobiLytix™ Real Time

Marketing[https://www.comviva.com/products-solutions/growth-marketing/cvm/mobily

tix-real-time-marketing/.

 

    Speaking on the occasion, Raymond Ho, CEO at Vietnamobile said, "We have

been investing significantly in digital for the past few years to build an

integrated customer experience. Our partnership with Comviva shall help us add

deep level of personalization and enable us to take full control of engagement

across the entire customer lifecycle."

 

    Commenting on the partnership, Manoranjan (Mao) Mohapatra, Chief Executive

Officer at Comviva said, "Digital has become an all-important bond between

customers and businesses. We are thrilled to partner with Vietnamobile in their

customer experience journey and are confident that MobiLytix shall go a long

way in helping them deliver personalized and seamless experiences to their

customers."

 

    "The partnership shall empower Vietnamobile to bring seamless experience to

millions of its customer and enable marketing teams to plan and execute upsell,

cross-sell, and retention campaigns, quickly and efficiently. Advance AI and

Data Science models shall improve decisioning quality to drive customer

experience, reduce churn and boost revenue," said, Arun Dubey, IT Director at

Vietnamobile.

 

    MobiLytix™

[https://www.comviva.com/products-solutions/growth-marketing/cvm/mobilytix-real-

time-marketing/]is one of the leading marketing platforms globally that unifies

customer engagement, data science and intelligent AI-driven automation

capabilities within a single platform to execute campaigns real-time and at

scale. By engaging customers with the right message, at the right time, across

any channel, organizations can improve customer experience, increase customer

lifetime value, and drive revenue growth. With over 200 million deployed

customer base and clients achieving incremental revenue of 8% and more,

MobiLytix™ has a proven track record of customer success.

 

    For further enquiries, please contact:

    Sundeep Mehta

    PR & Corporate Communications

    Comviva Technologies Ltd.

    Tel +91- 9910030732

    sundeep.mehta@comviva.com

 

    Photo:

    

https://mma.prnewswire.com/media/1869982/Comviva_Vietnamobile_Partnership.jpg

    Logo: https://mma.prnewswire.com/media/995982/Comviva_Logo.jpg

  

    Source: Comviva

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