Comviva and Vietnamobile announce strategic partnership to power AI-led intelligent customer engagement
PR97291
NEW DELHI, Aug. 1, 2022 /PRNewswire=KYODO JBN/-
- Comviva MobiLytix™ Marketing
Studio[https://www.comviva.com/products-solutions/growth-marketing/cvm/] to
deliver personalized and integrated customer experience
Comviva[https://www.comviva.com/], the global leader in mobility solutions,
today announced its strategic partnership with
Vietnamobile[https://www.vietnamobile.com.vn/], one of the leading telecom
operators in Vietnam to power AI-led intelligent customer engagement. As a part
of the engagement, Comviva shall help Vietnamobile deliver personalized,
contextual communications in real time and at scale with MobiLytix™ Real Time
Marketing[https://www.comviva.com/products-solutions/growth-marketing/cvm/mobily
tix-real-time-marketing/.
Speaking on the occasion, Raymond Ho, CEO at Vietnamobile said, "We have
been investing significantly in digital for the past few years to build an
integrated customer experience. Our partnership with Comviva shall help us add
deep level of personalization and enable us to take full control of engagement
across the entire customer lifecycle."
Commenting on the partnership, Manoranjan (Mao) Mohapatra, Chief Executive
Officer at Comviva said, "Digital has become an all-important bond between
customers and businesses. We are thrilled to partner with Vietnamobile in their
customer experience journey and are confident that MobiLytix shall go a long
way in helping them deliver personalized and seamless experiences to their
customers."
"The partnership shall empower Vietnamobile to bring seamless experience to
millions of its customer and enable marketing teams to plan and execute upsell,
cross-sell, and retention campaigns, quickly and efficiently. Advance AI and
Data Science models shall improve decisioning quality to drive customer
experience, reduce churn and boost revenue," said, Arun Dubey, IT Director at
Vietnamobile.
MobiLytix™
[https://www.comviva.com/products-solutions/growth-marketing/cvm/mobilytix-real-
time-marketing/]is one of the leading marketing platforms globally that unifies
customer engagement, data science and intelligent AI-driven automation
capabilities within a single platform to execute campaigns real-time and at
scale. By engaging customers with the right message, at the right time, across
any channel, organizations can improve customer experience, increase customer
lifetime value, and drive revenue growth. With over 200 million deployed
customer base and clients achieving incremental revenue of 8% and more,
MobiLytix™ has a proven track record of customer success.
For further enquiries, please contact:
Sundeep Mehta
PR & Corporate Communications
Comviva Technologies Ltd.
Tel +91- 9910030732
sundeep.mehta@comviva.com
Photo:
https://mma.prnewswire.com/media/1869982/Comviva_Vietnamobile_Partnership.jpg
Logo: https://mma.prnewswire.com/media/995982/Comviva_Logo.jpg
Source: Comviva
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