Syncron Applauded by Frost & Sullivan for Enabling Pricing Intelligence and Visibility for OEMs, Dealers and Distributor Supply Chains
PR99424
SAN ANTONIO, Jan. 10, 2023 /PRNewswire=KYODO JBN/ --
-- Syncron solutions improve inventory management, parts pricing and
distribution efficiency; overcome supply chain issues; and help customers
optimize their operations and drive long-term growth.
Recently, Frost & Sullivan (
) assessed the aftermarket service lifecycle management application industry
and, based on its research, recognized Syncron (
) with the 2022 North American Enabling Technology Leadership award (
). The company offers a fully connected suite of software-as-a-service (SaaS)
solutions to help clients optimize pricing, customer service and profitability.
Syncron focuses on aftermarket services for multiple manufacturing industries,
with specific strength in automotive, agriculture, construction and mining and
industrial equipment. Syncron offers three solutions supported on the Syncron
Connected Service Experience (CSX) platform:
Logo - https://mma.prnewswire.com/media/1832423/Syncron_Logo.jpg
-- Service Fulfillment (warranty and field service)
-- Service Go-to-Market (contract price and price)
-- Service Supply Chain (inventory and retail inventory)
According to Wallace Lau, industry principal at Frost & Sullivan, "The Syncron
Price solution provides customers with an average profit increase of 5.2%
across multiple manufacturing industries, with auto parts distributors being
the highest. It also enables customers to achieve visibility across all their
part categories and collect real-time customer feedback to meet the changing
market dynamics and customer base proactively."
The Syncron Service Supply Chain inventory solution calculates various part
demand probabilities to help customers reduce freight and aftermarket supply
chain costs by up to 40%. The solution creates value through organizational
transparency and accuracy at each supply chain level, highlighted in two
customer success stories from NFI Parts (
) and PACCAR (
). NFI Parts enables on-demand delivery to reduce downtime effectively for
clients, while PACCAR provides transparency on returns and reduces overall
costs. "At Syncron, we focus on creating connected solutions that enable our
customers to deliver a superior customer experience," said Dr. Friedrich
Neumeyer, CEO, Syncron. "OEMs and their distribution networks that promote
brand loyalty first will inevitably see increased revenue and profitability for
every service interaction."
"Syncron enables customers to optimize their parts inventory, delivery time,
and service quality to meet the challenging demands of service-driven business
models," added Lau. Each year, Frost & Sullivan presents this award to a
company that has developed pioneering technology that enhances current products
and enables the development of new products and applications. The 2022 North
American Frost & Sullivan Enabling Technology Leadership award in the
aftermarket service lifecycle management application industry recognizes the
high market acceptance potential of the recipient's technology.
Frost & Sullivan Best Practices awards recognize companies in various regional
and global markets for demonstrating outstanding achievement and superior
performance in leadership, technological innovation, customer service and
strategic product development.
About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned for its role in
helping investors, corporate leaders, and governments navigate economic changes
and identify disruptive technologies, Mega Trends, new business models, and
companies to action, resulting in a continuous flow of growth opportunities to
drive future success. Contact us: Start the discussion (
).
About Syncron
Syncron empowers leading manufacturers and distributors to capitalize on the
new service economy. We improve aftermarket business profitability, optimize
working capital, increase customer loyalty and successfully enable the
transition to service-driven business models. With industry-leading investments
in AI and ML, Syncron offers the first innovative, customer-endorsed,
end-to-end intelligent service lifecycle management (SLM) solutions portfolio.
Delivered on our CSX platform, our solutions include parts inventory, price,
warranty, service contract and field service management. It is no secret that
the world's top brands trust Syncron, the largest, privately-owned global
leader in intelligent SLM SaaS solutions. For more, visit syncron.com (
).
Media contact: info@syncron.com
SOURCE: Syncron
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