Volvo Pilots Ground-breaking 'Roam Delivery' Service

PR55881

GOTHENBURG, Sweden and BARCELONA, Feb. 20, 2014 /PRN=KYODO JBN/ --

    Volvo Cars demonstrates the potential of connected cars with deliveries

direct to people's cars

- Over half of people (60%) experienced delivery problems through online

shopping last year

- Failed first-time deliveries cost the industry an estimated EUR1billion in

re-delivering costs

- Digital keys now make it possible to transform the car into a pickup and

drop-off zone

    In a ground-breaking technology move for the automotive industry, Volvo

Cars demonstrates the world's first delivery of food to the car - a new form of

'roam delivery' services. The service, which will be showcased at the Mobile

World Congress, will allow consumers to have their shopping delivered straight

to their car, no matter where they are.

    To view the Multimedia News Release, please click:

    http://www.multivu.com/mnr/65010-volvo-pilots-roam-delivery-service

    Volvo's new digital keys technology will allow consumers to choose their

car as a delivery option when ordering goods online. Via a smartphone or

tablet, the owner will be informed when a delivery requires dropping off or

picking up from the car.

    Having accepted the delivery, a digital key will be activated which tracks

when the car is opened and then locked again. Once the delivery is completed,

the digital key ceases to exist. The system is based on the functionality of

the telematics app Volvo On Call, which also makes it possible to remotely heat

or cool the car and see its position or fuel level via the mobile phone.

    Earlier this year Volvo Cars launched Sensus Connect, an integrated on

board navigation and infotainment experience. Volvo Cars' strategic partnership

with Ericsson builds further on the idea of the Networked Society by examining

a host of consumer centric concepts around the "Connected Vehicle Cloud" that

sees the driving experience revolutionized over the coming years.  

    Last year, 60% of people shopping online had problems with the delivery of

their item.[1] Research revealed that people across the globe feel increasingly

stressed in their daily lives. In a report from Future Foundation, all of the

countries studied showed an increase from 2010 to 2011 when responding to the

statement "I'm often under time pressure in my daily life".[2]

    Despite the rise of online shopping, research has also revealed that over a

half of people are not at home to receive online deliveries, leading to further

hassle and time wasted through failed deliveries.[3]

    'Roam delivery' is one example where Volvo Cars explores the potential of

connected cars to create solutions which will simplify the customers' everyday

lives. The pilot programme has also revealed 92% of people found it more

convenient to receive deliveries to their car than at home.

    "By turning the car into a pickup and drop-off zone through using digital

keys, it's now possible to deliver the goods to persons and not just places.

The test-customers also indicated that the service clearly saved time. And the

same thing is valid for delivery companies a well! Because failed first-time

deliveries cost the industry an estimated EUR1billion in re-delivering costs.[4]

We are now further investigating the technology of digital keys and new

consumer benefits linked to it," says Klas Bendrik, Group CIO at Volvo Car

Group.

    Today, we can see how our devices are becoming seamlessly linked to one big

ecosystem. This ecosystem will likely change the way we own cars, the way we

drive cars, but also change what the car can do for you - even when parked.

    With Volvo Car's Sensus Connect, the car owner now has access to a variety

of cloud-based services. Among other things, Volvo drivers are now able to find

and pay for parking from the car, locate restaurants, stream music and much

more.

    During Mobile World Congress in Barcelona, Volvo Cars will showcase the

full potential and range of services with Sensus Connect, including deliveries

to the car, to selected media in Ericsson's stand on Monday 24th and Tuesday

25th of February.

    Notes to Editor

--------------------------------------------------

    1.

http://econsultancy.com/blog/61816-what-can-retailers-do-to-improve-online-delivery

    2. Future Foundation, nVision Global Key Trend, September 2011

    3. The impact of failed home deliveries on carbon emissions: Are collection

/ delivery points environmentally-friendly alternatives?, Logistics Research

Centre, http://www.greenlogistics.org.uk

    4. BBC.co.uk, http://www.bbc.co.uk/news/magazine-18709348

    SOURCE: Volvo Car Group