◎インフォシスBPOがビジネスプロセスを向上させるProcess Progression Modelを発表


2014/2/28 10:07

◎インフォシスBPOがビジネスプロセスを向上させるProcess Progression Modelを発表

AsiaNet 55985

共同JBN 0232 (2014.2.28)

【バンガロール(インド)2014年2月27日PRN=共同JBN】インフォシス(Infosys)の子会社インフォシスBPO(Infosys BPO)は27日、ビジネスプロセスの最適化とエンドツーエンド変革を加速する総合的かつ革新的なフレームワークであるProcess Progression Model(商標)(PPM)を発表した。

 (Logo: http://photos.prnewswire.com/prnh/20130122/589162









「今日のビジネス環境では、サービスプロバイダーはビジネスプロセスを大幅に変革し、組織全体の業績を向上させることが期待されている。Process Progression Model(商標)はインフォシスBPOにとって主要なディファレンシエーター(差別化要因)として寄与し、当社顧客のグローバルビジネス展開を強化するための明確なロードマップを提供する。Process Progression Modelは、長年の実務コンサルティング体験を通じて磨きがかかっており、われわれは顧客と協調的に作業を進め、プロセスの効率と効果を高めることができる。われわれは引き続き当社の顧客のために革新性と最適化を推進する当社の能力向上への投資を継続する」

HfS Researchのチャールズ・サザーランド執行副社長(リサーチ担当)



Infosys BPOのProcess Progression Model(商標)(PPM)は以下を参照。



インフォシスはコンサルティング、テクノロジー、アウトソーシング各ソリューションのグローバルリーダーである。同社は30カ国余りのクライアントが、最先端ビジネス動向で一歩先んじて、競争をしのぐことを可能にする。同社は戦略的識見と優れた実行力を結合する共同開発の画期的ソリューションによって、変化する世界で組織を変革し努力するクライアントを支援する。年間売上高74億米ドル、15万8000人余りを雇用しているインフォシス(NYSE:INFY)は、いかにしてBuilding Tomorrow’s Enterprise(登録商標)を目指しているかの詳細は以下のサイトを参照。http://www.infosys.comhttp://www.infosys.com/Pages/index.aspx

▽インフォシスBPO(Infosys BPO Ltd.)について



Shruti Nambiar

Infosys BPO



Ken Montgomery

GolinHaris, USA



Chaitali Pishay

The PRactice




Infosys BPO Creates the Process Progression Model(TM) to Improve Business Outcomes for Clients


BANGALORE, India, Feb. 27, 2014 /PRN=KYODO JBN/ --

    - Infosys BPO, a subsidiary of Infosys, today unveiled its Process

Progression Model(TM) (PPM), a holistic and innovative framework to accelerate

optimization and end-to-end transformation of business processes.

    (Logo: http://photos.prnewswire.com/prnh/20130122/589162 )

    PPM brings together multiple transformation levers and competencies

developed by Infosys to help clients progress their business processes in a

phased way and maximize efficiency and effectiveness of each process. The new

framework maps the progress of each process against pre-defined client-centric

benchmarks to deliver enhanced value and improved business outcomes for clients.


    - PPM improves service delivery by bringing together the combined strengths

of a proficient workforce with deep domain expertise, superior knowledge

management, enhanced automation and assured monitoring of risk and compliance


    - The model provides a comprehensive and transparent assessment of current

process maturity at a location level and outlines a clear roadmap for achieving

the next phase of improved business results

    - The new model will be deployed across the entire lifecycle of a client

engagement. It will enable enterprises to respond quickly to business

challenges and opportunities

    - PPM is customized to suit specific needs of client enterprises and offers

a unified view of the health and business transformation value delivered to the



    Gautam Thakkar, Chief Executive Officer and Managing Director, Infosys BPO:

    In today's business environment, service providers are expected to

significantly transform business processes and enhance organizational

performance. The Process Progression ModelTM serves as a key differentiator for

Infosys BPO by providing a clear roadmap to enhance our clients' global

business operations. Honed through years of practitioner consulting experience,

it helps us to work collaboratively with clients and amplify process efficiency

and effectiveness. We will continue to invest in our capabilities to drive

innovation and optimization for our clients.

    Charles Sutherland, EVP Research, HfS Research:

    "The deployment of PPM provides Infosys BPO with an advanced methodology

enabling the enhanced delivery of mature processes and solutions to clients.

The holistic model provides flexibility and transparency, and integrates

important objectives such as technology automation and business value delivery,

thus serving as a key differentiator for Infosys BPO. It is also a valuable

tool for the company to document the delivery of operational value and business

outcomes for clients on an ongoing basis. It is a progressive model enabling

end-to-end transformation, to provide significant and measurable business

benefits to clients."

    Additional Resource:

    Infosys BPO Process Progression Model(TM) (PPM)



    About Infosys

    Infosys is a global leader in consulting, technology and outsourcing

solutions. We enable clients, in more than 30 countries, to stay a step ahead

of emerging business trends and outperform the competition. We help them

transform and thrive in a changing world by co-creating breakthrough solutions

that combine strategic insights and execution excellence. Visit

http://www.infosys.com [http://www.infosys.com/Pages/index.aspx ] to see how

Infosys (NYSE: INFY), with $7.4B in annual revenues and 158,000+ employees, is

Building Tomorrow's Enterprise(R) today.

    About Infosys BPO

    Infosys BPO Ltd. (http://www.infosysbpo.com), the business process

outsourcing subsidiary of Infosys Ltd., was set up in April 2002. Infosys BPO

focuses on integrated end-to-end outsourcing and delivers transformational

benefits to its clients through reduced costs, on-going productivity

improvements, and process reengineering. Infosys BPO operates in India, Poland,

the Czech Republic, the Netherlands, South Africa, Brazil, Mexico, Costa Rica,

the United States, China, the Philippines, Japan and Australia, and as of

December 31, 2013, employed 27,894 people. It closed FY 2012-13 with revenues

of $583.1 million.

    Safe Harbor

    Certain statements in this release concerning our future growth prospects

are forward-looking statements, which involve a number of risks and

uncertainties that could cause actual results to differ materially from those

in such forward-looking statements. The risks and uncertainties relating to

these statements include, but are not limited to, risks and uncertainties

regarding fluctuations in earnings, fluctuations in foreign exchange rates, our

ability to manage growth, intense competition in IT services including those

factors which may affect our cost advantage, wage increases in India, our

ability to attract and retain highly skilled professionals, time and cost

overruns on fixed-price, fixed-time frame contracts, client concentration,

restrictions on immigration, industry segment concentration, our ability to

manage our international operations, reduced demand for technology in our key

focus areas, disruptions in telecommunication networks or system failures, our

ability to successfully complete and integrate potential acquisitions,

liability for damages on our service contracts, the success of the companies in

which Infosys has made strategic investments, withdrawal or expiration of

governmental fiscal incentives, political instability and regional conflicts,

legal restrictions on raising capital or acquiring companies outside India, and

unauthorized use of our intellectual property and general economic conditions

affecting our industry. Additional risks that could affect our future operating

results are more fully described in our United States Securities and Exchange

Commission filings including our Annual Report on Form 20-F for the fiscal year

ended March 31, 2013 and on Form 6-K for the quarter ended December 31, 2013.

These filings are available at http://www.sec.gov. Infosys may, from time to

time, make additional written and oral forward-looking statements, including

statements contained in the company's filings with the Securities and Exchange

Commission and our reports to shareholders. The company does not undertake to

update any forward-looking statements that may be made from time to time by or

on behalf of the company unless it is required by law.

    For more information, please contact:

    Shruti Nambiar

    Infosys BPO



    Ken Montgomery

    GolinHaris, USA



    Chaitali Pishay

    The PRactice



    SOURCE: Infosys