PR97400

SAN MATEO, Calif., Aug. 10, 2022 /PRNewswire=KYODO JBN/

    Powered by zero-shot learning, Yellow.ai's DynamicNLP(TM) enables zero

training of NLP models, go-live within minutes; while delivering over 97%

intent accuracy

    Yellow.ai [https://yellow.ai/], a leading enterprise-grade Conversational

AI platform trusted by 1000+ enterprises globally, today announced the launch

of its proprietary DynamicNLP(TM) [https://yellow.ai/thank-you/dynamic-nlp/], a

first in the enterprise Conversational AI space to enable enterprises to

go-live within minutes with lower operational costs and an intent accuracy of

over 97%.

    According to the future of conversational AI

[https://www2.deloitte.com/us/en/insights/focus/signals-for-strategists/the-futu

re-of-conversational-ai.html] from Deloitte, training AI agents with manual

methods can take as long as six to nine months, making it one of the most

common setup challenges faced by enterprises. Yellow.ai DynamicNLP(TM)

eliminates the tedious process of training and labeling Natural Language

Processing (NLP) models manually. This enables Dynamic AI agents to learn on

the fly, helping enterprises to set up Conversational AI flows within minutes,

and reduce training data-related costs and efforts. Yellow.ai DynamicNLP(TM)

comes with a pre-trained model built using billions of anonymized

conversations, which helps in the reduction of unidentified utterances by up to

60%, making the AI agents more human-like and scalable across industries with

wider use-cases.

    Commenting on the launch, Raghu Ravinutala, Co-founder and CEO, Yellow.ai

said, "Yellow.ai DynamicNLP(TM) is a first of its kind proprietary technology

in the global enterprise Conversational AI industry; a breakthrough innovation

that can help enterprises save time, effort, and operational cost while

accelerating their go-live strategy. It enables our pre-trained Dynamic AI

agents to deliver superlative moments of truth across the entirety of

customers' and employees' life cycles. As global tech innovators, we see our

DynamicNLP(TM) as a significant step forward in realizing the true potential of

NLP as a game-changing technology."

    Eric Hansen, CIO, Waste Connections, said, "Yellow.ai has helped us

accelerate our AI automation journey for some of the most important use cases,

and with the launch of DynamicNLP(TM) which enables zero training for NLP

models, would elevate customer and employee experiences from day one. We firmly

believe that Yellow.ai DynamicNLP(TM) will open new avenues to scale up

additional use cases of customer support and agent productivity."

    With DynamicNLP(TM), Yellow.ai's platform is capable of improving the

accuracy of seen and unseen intents in utterances right from day one. The

elimination of manual labeling also helps remove the errors propagated, leading

to a stronger, more robust NLP with better intent coverage for all types of

conversations. With the agility offered by Yellow.ai DynamicNLP(TM),

enterprises can successfully maximize efficiency and effectiveness across a

wider gamut of use cases, including Customer Support, Customer Engagement,

Conversational Commerce, HR and ITSM Automation.

    Learn More [https://yellow.ai/thank-you/dynamic-nlp/].

    About Yellow.ai

    Yellow.ai [https://yellow.ai/] is a leading enterprise-grade Conversational

AI Platform, enabling enterprises to unlock business potential at scale. The

platform is trusted across 85+ countries by 1000+ enterprises, including

Domino's, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking,

Siemens Limited, Food Panda, Carrefour, Kuwait Food Company (Americana),

Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste

Connections US and Tata. Powered by Dynamic AI agents for enterprises, the

company aims to deliver human-like interactions that boost customer

satisfaction and increase employee engagement at scale, through its no-code

platform. Recognized by Frost & Sullivan, Gartner, Forrester, IDC, and G2 as a

leader, the company has raised more than $102M from blue-chip investors and has

offices across six countries.

    Visit www.yellow.ai [https://yellow.ai/] for more information. Contact us

at contact@yellow.ai

    For inquiries :

    Anujaa Singh

    anujaa.singh@yellow.ai

    Photo: https://mma.prnewswire.com/media/1875703/DynamicNLP.jpg

    Logo: https://mma.prnewswire.com/media/1736428/Yellow_ai_Logo.jpg

    Source:Yellow.ai